Infocrossing, Inc in Customer Experience Services
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Infocrossing Announces Q2 2007 Revenues Up 9% to $62.0m
Aug 09, 2007 | Financial Results by NelsonHall Analyst
Infocrossing Announces Q1 2007 Revenues Up 6% to $59.2m
May 10, 2007 | Financial Results by NelsonHall Analyst
Infocrossing Announces 2006 Revenues Up 35% to $229.2m
Mar 13, 2007 | Financial Results by NelsonHall Analyst
Infocrossing Announces Q2 2006 Revenues Up 61% to $56.8m
Aug 09, 2006 | Financial Results by NelsonHall Analyst
Infocrossing Announces Q1 2006 Revenues Up 49% to $55.9m
May 10, 2006 | Financial Results by NelsonHall Analyst
Infocrossing Announces Q3 2005 Revenues Up 29% to $34.1m
Nov 09, 2005 | Financial Results by John Willmott
Infocrossing Acquires (i)Structure to Strengthen Selective Data Center Outsourcing Capability
Oct 25, 2005 | Mergers and Acquisitions by John Willmott
Infocrossing Announces Q2 2005 Revenues Up 43% to $35.2m
Aug 09, 2005 | Financial Results by NelsonHall Analyst
Infocrossing Announced Revised Q2 2005 Revenue Guidance
Jul 11, 2005 | Financial Results by NelsonHall Analyst
Infocrossing Announces Q1 2005 Revenues Up 147% to $37.5m
May 10, 2005 | Financial Results by John Willmott
Discover the benefits of the CMS program
NelsonHall's Customer Management Services program supports you in enhancing your organization's sourcing performance. It will help you to:
- Analyze how contact center outsourcing can be applied to your organization
- Assess the scope of customer services that can be outsourced and why
- Quantify the benefits and risks associated with outsourcing processes within your customer service function
- Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
- Learn from the experience of other organizations in your sector that have already outsourced elements of their customer handling and analytics functions
- Keep abreast of changing delivery approaches within customer mangement services.
It also provides expert support to customer management services vendors, specifically business development and marketing personnel, helping them to:
- Increase bid success through improved positioning of proposals against client requirements
- Maintain the competitiveness of current service offerings
- Identify emerging requirements and service opportunities
- Track key developments within the CMS marketplace, including contract awards and new service announcements
- Understand the strategies and capabilities of potential bid partners through access to detailed customer management services vendor assessments.