BPO Insight

BPO Insight is a FREE monthly update of the latest BPO research and industry developments. To stay abreast of new developments please subscribe below

BPO Insight

Key content and features

The newsletter covers the breadth of NelsonHall's interests in BPO, covering:

  • HR outsourcing
  • F&A outsourcing
  • Procurement outsourcing
  • Customer management services and contact center outsourcing
  • Banking-specific processes such as payments and loan processing
  • Insurance-specific processes such as claims management, policy servicing, and new business processing

We also provide updates on our Key Vendor Assessments, which offer unrivalled analysis of the key service providers.

What you get

BPO insight provides monthly summaries of NelsonHall's most recent BPO analyses, covering:

  • BPO market analyses
  • BPO vendor assessments
  • Case studies and best practice
  • Industry news and developments.

More by email

In addition to BPO Insight, we provide comprehensive updates covering the entire IT services industry through our twice-monthly Tracking Service newsletter.