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Steria's BPO presence in the police sector owes much to its technology which has enabled it to develop relationship with its target client base. Steria STORM command and control technology is deployed at >60% of U.K. police authorities. The relationship with Cleveland Police Authority (CPA), Steria's major BPO client in the sector, started in 2008 with Steria implementing BEAT System's mobile data technology. The CPA became one of the early adapters of the mobile solution under its Project CUPID (Cleveland Universal Police Information Device). The current 10-year £200m BPO contract with the CPA followed in June 2010.

Other opportunities are on the horizon for Steria but many police forces have put sourcing decisions on hold until after the police and crime commissioner (PCC) elections in November 2012.

This NelsonHall vendor assessment analyzes the procurement BPO offerings and capabilities of Proxima.

Proxima is the new name of the U.K. procurement specialist formerly known as buyingTeam. The company highlights that its new brand name underlines the way it works with clients by incorporating the concepts of "proximity", "proxy" and "intimacy". The intention is to highlight its positioning and broader objectives:

• As a pure-play service provider, whose sole focus on sourcing and procurement
• Whose operating model is based on client proximity/intimacy, with a substantial proportion of dedicated resources in service delivery and an approach that focuses on
• Being closely aligned with the client's in-house sourcing organization
• Helping that in-house organization play a more strategic role internally.

Dropping the 'buyingTeam' name thus reflects the company's shift from what providing could be viewed as a tactical transactional service to positioning on offering services that are value-based, for example helping clients enhance the role of the indirect procurement within an organization.

Proxima is also expanding in the U.S. where it has already scored some early wins and claims to have a strong pipeline.

Proxima is clearly looking to increase its visibility and eligibility for larger procurement BPO contracts.

This NelsonHall vendor assessment analyzes Hudson's offerings and capabilities in recruitment process outsourcing.

Hudson's RPO business began in 1998 with Johnson & Johnson in Australia as its first client. J&J continues as a client today and is the longest known RPO contract in existence in the Asia Pacific region.

Hudson provides RPO services to both large and mid-market companies in North America, Latin America, Europe and Asia Pacific. Approximately 20% of Hudson's RPO clients are multi-country and multi-regional.

Hudson provides RPO services that include:

• Recruitment demand forecasting
• Employment branding
• Sourcing
• Selection and assessment
• Job offer and placement
• Recruitment administration
• Vendor management
• Onboarding.