The "BPO Opportunities in Insurance Sector - 2010" market analysis consists of 91 pages.
The market analysis is based on interviews with life and property & casualty insurance executives in the U.S., Europe, and Asia Pacific and covers:
- Key business issues and initiatives for 2010 within life and property & casualty insurers
- Shared services issues, initiatives, and insurers' SSC outsourcing intentions
- BPO purchasing intentions in 2010 within the insurance sector by service type
- Impact of the economic slowdown on insurance companies' approaches to BPO, including attitudes towards use of offshore services and pre-standardized BPO services.
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