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  • BPO Index: Q3 2008

    October 2008 | Contract Analysis by John Willmott

    This edition focuses on the impact of the credit crunch on BPO contract activity.

    BPO Index is an ongoing monitor of the health of the BPO market.

    Presents buy-side research on business issues and initiatives and resulting role of BPO in the credit crunch. Also analyzes developments in contract activity within the global BPO market during the past 12-months, and key contracts and developments in Q3 2008 to identify the direction of, and opportunities in, the BPO market in 2008 and 2009.

  • Script for BPO Index: Q3 2008

    October 2008 | Contract Analysis by John Willmott

    Contains the script for the "BPO Index: Q3 2008" webcast.

  • BPO Index: H1 2008

    July 2008 | Contract Analysis by John Willmott

    BPO Index is an ongoing monitor of the health of the BPO market.

    Analyzes developments in contract activity within the global BPO market during the past 12-months, and key contracts and developments in Q2 2008 to identify the direction of, and opportunities in, the BPO market in 2008 and 2009.

  • Script for BPO Index: H1 2008

    July 2008 | Contract Analysis by John Willmott

    Contains the scrpt for the "BPO Index: H1 2008" webcast.

  • BPO Index: April 2008

    April 2008 | Contract Analysis by John Willmott

    BPO Index is an ongoing monitor of the health of the BPO market.

    Analyzes developments in contract activity within the global BPO market during the past 12-months, and key contracts and developments in Q1 2008 to identify the direction of, and opportunities in, the BPO market in 2008.

  • Script for BPO Index: April 2008

    April 2008 | Contract Analysis by John Willmott

    Contains the script for the web cast "BPO Index: April 2008".

  • BPO Index: January 2008

    January 2008 | Contract Analysis by John Willmott

    Analyzes changes in the level and nature of BPO contract activity during 2007 to predict the level and nature of BPO demand in 2008.

  • Script for BPO Index - January 2008

    January 2008 | Contract Analysis by John Willmott

    Contains the script for the web cast "BPO Index: January 2008".

  • BPO Index: Q3 2007

    October 2007 | Contract Analysis by John Willmott

    Analyzes trends in BPO contract activity globally for the twelve months ending September 2007 and identifies key BPO contract and acquisition market indicators from Q3 2007.

  • BPO Index - July 2007

    July 2007 | Contract Analysis by John Willmott

    One of a series of quarterly web casts monitoring the development of the BPO market and key changes in the nature of the opportunities within the market.

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