Market Analyses

This report consists of 85 report/presentation slides.

The market for industry-specific BPO in the banking sector in Asia Pacific is showing increased growth as banks in the mature economies seek improved cost-effectiveness and as banks in the emerging economies seek the means to introduce new bank products.

The banks have been at the forefront of the credit crunch and this has resulted in the failure and merger of a number of banks and a widespread recapitalization of other banks.

This report, consisting of 88 pages, identifies the business issues now faced by the banks, their key initiatives for the remainder of 2008 and 2009, and the nature of the resulting BPO opportunities.

The number of major indirect procurement BPO contract signings in the public domain in the last year has been lower than anticipated. However.....

The financial services sector in Germany has experienced significant changes over the past years. This transformation process is characterized by the concentration on core business activities, an increase in cost efficiency and a stronger focus on sales activities. IT has an important role to play in the achievement of these challenges: it must fulfill the requirements of the business operations and take a proactive role in laying the foundations for business innovation. The outsourcing of applications and/or IT processes to a specialist service provider is one strategic sourcing option.

This report is available free-of-charge. To obtain your copy please email Rob Hughes.

This analysis of the global market for multi-process HR outsourcing consists of 48 slides.

The last year has shown a slowdown in contract signings for multi-process HR outsourcing. However, vendor capability continues to mature both in terms of service standardization and process scope and new entrant activity is at a high point.