Browse all market analyses by date
September 2010 | Market Analysis by Andy Efstathiou This market size and forecast report consists of 75 pages. It provides extensive market sizing and forecasting for banking industry-specific process outsourcing, including identification of the market shares of vendors by service type and geography. The forecasts cover the principal banking industry-specific services including payments processing, mortgage processing, core banking, and securities processing. Geographies covered include North America, EMEA, Asia Pacific, and Latin America. September 2010 | Market Analysis by Charles Juniper This market size and forecast report consists of 70 pages. It provides extensive market sizing and forecasting for insurance industry-specific process outsourcing, including identification of the market shares of vendors by service type and geography. The forecasts cover the principal insurance industry-specific services including life & annuities BPO, P&C BPO, and healthcare payer BPO. Geographies covered include North America, EMEA, Asia Pacific, and Latin America. August 2010 | Market Analysis by Mark Dale The Philippines is principally known for the delivery of voice-based customer service into the U.S. telecoms and banking sectors. However, the nature of service delivery is wider than this and this report analyzes current and emerging patterns of service delivery from the Philippines at a more granular level by process, target geography, and industry sector. August 2010 | Market Analysis by Dominique Raviart The purpose of NelsonHall's "Global IT Outsourcing Market Forecast: 2010-2014" is to provide vendors and users with a market forecast of the global IT outsourcing (ITO) market by geography and service type. July 2010 | Market Analysis by Rachael Stormonth NelsonHall's "Procurement Outsourcing" market analysis consists of 122 pages. The report identifies buy-side perceptions within procurement organizations concerning the issues they face, their current priorities, and their attitudes towards procurement business process outsourcing (BPO). In particular the survey uses buy-side interviewing to identify: July 2010 | Market Analysis by John Willmott The purpose of this report is to identify opportunities to integrate outbound and inbound document management processes for federal/central government bodies around communication campaigns, and to identify associated opportunities for outsourcing these document management services either collectively or individually July 2010 | Market Analysis by John Willmott NelsonHall's market analysis "Opportunities in Document-Based Communications Services: Financial Services" investigates the need for end-to-end integration of outbound and inbound communications processes and the level of intention to outsource these processes within the financial services seector. July 2010 | Market Analysis by Dominique Raviart Analyzes ITO contract activity and developments anticipated for 2010. June 2010 | Market Analysis by Linda Merritt NelsonHall's "HR Issues & Outsourcing Intentions" market analysis is based on interviews with buy-side executives and consists of 176 pages.The purpose of the report is to identify the current issues with HR services, the initiatives planned in response to these issues, and organizations' planned use of HR outsourcing in 2010. The principal objectives of the report are: June 2010 | Market Analysis by Charles Juniper The purpose of the "Role of Insurance Shared Services in 2010" report is to identify attitudes towards the use of internal shared services within the insurance sector, including service extensions and planned outsourcing of the centers. The objectives of the report are to identify:
Banking BPO Market Forecast: 2010-2014
Insurance BPO Market Forecast: 2010-2014
BPO Delivery from the Philippines
Global IT Outsourcing Market Forecast: 2010-2014
Procurement Outsourcing
Opportunities in Document-Based Communication Services: Federal & Central Government
Opportunities in Document-Based Communications Services: Financial Services
ITO Index: July 2010
HR Issues & Outsourcing Intentions - 2010
Role of Insurance Shared Services in 2010
