Browse all market analyses by date

  • Targeting B2B Collections Outsourcing

    March 2010 | Market Analysis by Katharina Grimme

    The global market analysis "Targeting B2B Collections Outsourcing" consists of 50 PowerPoint/report slides.

    The market analysis covers:

    • Changing shape of B2B collections services
    • Market size and growth
    • Buy-side requiremements
    • Vendor market shares
    • Vendor offerings and targeting
    • Vendor challlenges and success factors.

  • Targeting Property & Casualty Insurance BPO

    February 2010 | Market Analysis by Charles Juniper

    "Targeting Property & Casualty Insurance BPO" analyzes the global P&C BPO market.

    The study provides a detailed segmentation of the market, positioning of the service providers within this market, and covers:

    • Changing shape of property & casualty BPO
    • Buy-side requirements
    • Market forecasts
    • Vendor offerings and targeting
    • Vendor market shares
    • Challenges and success factors.

  • Targeting Life, Annuity & Pensions BPO

    February 2010 | Market Analysis by Charles Juniper

    NelsonHall's "Targeting Life, Annuity & Pensions BPO" market analysis consists of 49 slides, analyzing the global opportunity & emerging requirements.

    The analysis provides a strong segmentation of the life, annuity and pensions market together with assessments of relative vendor capability against the critical success factors. Overall the report covers:

    • The changing shape of life, annuity, & pensions BPO
    • Buy-side requirements & market segmentation
    • Market size & growth
    • Vendor offerings and capabilities
    • Vendor market shares
    • Challenges and success factors.

  • HR Outsourcing Confidence Index - January 2010

    January 2010 | Market Analysis by Gary Bragar

    NelsonHall's "HR Outsourcing Confidence Index" is a quarterly Index reflecting changes in business confidence within the HR outsourcing community.

    The HRO Confidence Index indicates:

    • Overall changes in confidence within the HR Outsourcing industry
    • HR outsourcing revenue and pipeline growth by quarter
    • Revenue growth expectations for the coming year
    • Factors that are influencing change in HR outsourcing demand
    • Contract characteristics showing high acceptance.

  • Targeting Payroll Business Process Outsourcing

    January 2010 | Market Analysis by Gary Bragar

    Analyzes the global market for "Payroll Business Process Outsourcing".

    Content covers:

    • Changing shape of payroll business process outsourcing
    • Market size & growth
    • Customer requirements
    • Vendor market shares
    • Vendor offerings & delivery
    • Use of technology & partners
    • Vendor challenges and success factors.

  • BPO Opportunities in the Retail & CPG Sector - 2010

    January 2010 | Market Analysis by John Willmott

    The "BPO Opportunities in the Retail & CPG Sector - 2010" market analysis consists of 94 pages.

    The market analysis is based on interviews with retail and CPG company executives in the U.S., Europe, and Asia Pacific and covers:

    • Key business issues and initiatives for 2010 within retail and CPG companies
    • Shared services issues, initiatives, and retail & CPG companies' SSC outsourcing intentions
    • BPO purchasing intentions in 2010 within the retail & CPG sector by service type
    • Impact of the economic slowdown on retail & CPG companies' approaches to BPO, including attitudes towards use of offshore services and pre-standardized BPO services

  • BPO Opportunities in the Telecoms & Media Sector - 2010

    January 2010 | Market Analysis by John Willmott

    The "BPO Opportunities in Telecoms & Media Sector - 2010" market analysis consists of 90 pages.

    The market analysis is based on interviews with telecoms and media executives in the U.S., Europe, and Asia Pacific and covers:

    • Key business issues and initiatives for 2010 within telecoms and media companies
    • Shared services issues, initiatives, and telecoms & media companies' SSC outsourcing intentions
    • BPO purchasing intentions in 2010 within telecoms and media companies by service type
    • Impact of the economic slowdown on telecoms and media companies' approaches to BPO, including attitudes towards use of offshore services and pre-standardized BPO services.

  • BPO Opportunities in Insurance Sector - 2010

    January 2010 | Market Analysis by John Willmott

    The "BPO Opportunities in Insurance Sector - 2010" market analysis consists of 91 pages.

    The market analysis is based on interviews with life and property & casualty insurance executives in the U.S., Europe, and Asia Pacific and covers:

    • Key business issues and initiatives for 2010 within life and property & casualty insurers
    • Shared services issues, initiatives, and insurers' SSC outsourcing intentions
    • BPO purchasing intentions in 2010 within the insurance sector by service type
    • Impact of the economic slowdown on insurance companies' approaches to BPO, including attitudes towards use of offshore services and pre-standardized BPO services.

  • BPO Opportunities in Banking Sector - 2010

    January 2010 | Market Analysis by John Willmott

    The "BPO Opportunities in Banking Sector - 2010" market analysis consists of 89 pages.

    The market analysis is based on interviews with retail and investment banking executives in the U.S., Europe, and Asia Pacific and covers:

    • Key business issues and initiatives for 2010 within retail and investment banks
    • Shared services issues, initiatives, and banks' SSC outsourcing intentions
    • BPO purchasing intentions in 2010 within the banking sector by service type
    • Impact of the economic slowdown on banks' approaches to BPO, including attitudes towards use of offshore services and pre-standardized BPO services.

  • ITO Index: January 2010

    January 2010 | Market Analysis by Dominique Raviart

    Contract analysis and trends in ITO contract activity for 2009 and predictions for 2010. Includes:
    • Analysis of ITO contract awards in 2009
    • Quarterly Analysis of ITO TCV
    • Analysis by Geography, Sector & Service Line
    • Vendor Performance
    • Forecasts For 2010
    • Lessons Learnt in 2009.

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