Browse all market analyses by name
April 2009 | Market Analysis by John Willmott Analyzes the quarterly financial performance of BPO and Outsourcing vendors based on their financial performance in Q4 2008. December 2010 | Market Analysis by John Willmott Analyzes the financial performance of the leading vendors and identifies the "ones-to-watch" in terms of current financial metrics. As well as identifying the high-performance vendors, the "ones-to-watch" scoring can be used by organizations to identify early warnings regarding suppliers that are likely to change hands as a result of low financial performance. March 2006 | Market Analysis by John Willmott NelsonHall has published its F&A Outsourcing market predictions for 2006. These predictions are based on a combination of contract analysis and an extensive buyer research program and cover: December 2005 NelsonHall has published its predictions for the development of the HR outsourcing industry during 2006. NelsonHall has published its predictions for the development of the HR outsourcing industry during 2006. June 2009 | Market Analysis by Dominique Raviart This analysis provides a revised forecast for specialist software testing services in response to the impact of the current economic environment of software development and hence and software testing. February 2003 | Market Analysis by Paul Connolly NelsonHall has published an analysis of Convergys' customer management services contract win with the U.S. Postal Service. The analysis stresses the importance of full life-cycle capability in customer management services. May 2011 | Market Analysis by John Willmott The purpose of this report is to assess the role of South Africa as a BPO delivery location for international companies. The objectives of the report are to identify: July 2003 | Market Analysis by John Willmott Use of application management has traditionally been driven by the need for radically different in-house resourcing levels and skill profiles in the face of major new system developments. However, new system development is now financially constrained and typically more incremental in approach than previously and this is having an impact on both the level and nature of the application management market. Managers involved in targeting the application management market will need to adjust to these changes and should understand: NelsonHall's "Application Management Services" Market Assessment Report will help you to answer these questions. It is a current view that will assist you in developing your strategy to address emerging application management opportunities. July 2008 | Market Analysis by Dominique Raviart The report "Application Management Assessment and Forecast" analyzes the global application management market and consists of 78 pages. Application management has undergone a lot of changes in the past years, moving away from T&M to SLA-based provisioning, from onsite to factory-based delivery, and overall becoming much more industrialized than in the past. In addition, Indian vendors have changed the rules of the AM games with their low-cost, process-oriented and certification-heavy offering as well as by their ability to provide low-cost staff augmentation services. January 2003 | Market Analysis by John Willmott Application management has in the past been primarily concerned with cost-effectively freeing management from concerns regarding largely static applications. However, there are now increased pressures on the delivery of application management services. At the same time that demands for greater cost-effectiveness have intensified so has the need for more varied and proactive management of the application portfolio. Managers involved in targeting the application management market will need to adjust to these changes and should understand:
"Ones-to-Watch" Financial Performance Index
"Ones-to-Watch" Webcast; December 2010
2006 F&A Outsourcing Predictions
2006 Predictions for HR Outsourcing
A Revised Forecast of Specialist Software Testing Spending
Analysis of Convergys Contract with U.S. Postal Service
Analysis of South Africa as a BPO Delivery Location
Application Management - July 2003
Application Management Assessment and Forecast
Application Management Services
