Vendor assessments
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Latest vendor assessments published by NelsonHall
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Learning BPO Vendor Landscape
November 2008 | Vendor Analysis by Helen Neale
This report consists of 139 pages and provides a global analysis of the leading learning BPO vendors.
In particular, the report analyzes the offerings, delivery capability, and strengths and weaknesses of 18 learning BPO vendors
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Update on IBM's Application Services Offerings
November 2008 | Vendor Analysis by Dominique Raviart
Following the reorganization of its Application Services capabilities, IBM has recently added to its portfolio by introducing new application services offerings focusing on asset reuse and brownfield development.
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Asia Pacific Banking BPO Vendor Landscape
November 2008 | Vendor Analysis by Andy Efstathiou
The purpose of this study of 35 pages is to analyze vendor capability in banking BPO services within the Asia Pacific region and to identify options for sourcing managers in addressing this market.
In particular, the study establishes:
- Individual vendor banking BPO offerings within the region
- Vendor banking BPO delivery capability in Asia Pacific
- Vendor capabilities in Asia Pac Banking BPO processing services
- Vendor positioning and Asia Pac Banking BPO processing services strategies.
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Orange Business Services - Utility Computing
October 2008 | Vendor Analysis by Dominique Raviart
This vendor assessment analyzes the utility computing capability if Orange Business Services.
In 2007 Orange Business Services launched an IT infrastructure management utility computing offering named "IT Plan". The offering is initially targeted at small and medium businesses in France, also departments or subsidiaries of large enterprises in France.
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TCS Acquires Citigroup Global Services Ltd. to Build a Global Financial Services BPO Business
October 2008 | Vendor Analysis by Andy Efstathiou
October 8, 2008 TCS announced it had agreed to acquire Citigroup Global Services (CGSL) for $505m. CGSL, which has 12,000 workers in India and estimated $278m revenues in 2008, provides processing services for retail, corporate, and investment banking services to Citigroup.
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Application Management Vendor Landscape
September 2008 | Vendor Analysis by Dominique Raviart
This vendor landscape report consists of 64 pages.
It analyzes the positioning, capabilities, strengths and challenges of the leading suppliers of application management services.
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IT Outsourcing Vendor Revenues: EMEA
September 2008 | Vendor Analysis by Dominique Raviart
This study consists of 21 pages and provides estimates of the IT outsourcing (ITO) revenues of top vendors operating in EMEA.
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Accenture - Software Testing
September 2008 | Vendor Analysis by Dominique Raviart
Historically, Accenture provided testing services embedded within its operating groups (i.e; industry verticals). In the early 2000s Accenture created a testing practice out of those loosely connected testing personnel, known as Accenture Test Services (ATS).
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Atos Origin - Software Testing
September 2008 | Vendor Analysis by Dominique Raviart
Traditionally, Atos Origin has provided specialist testing services on a T&M basis. In the experience of the company, fixed-priced contracts were harder to agree with the client in the past. Atos Origin is aiming to increase the number of contracts it has in managed testing services. Atos Origin has standardized tooling across the globe, via share service centers, mostly around HP Mercury.
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Aztecsoft - Software Testing
September 2008 | Vendor Analysis by Dominique Raviart
Aztecsoft is an India-based IT service vendor specialized in software development and testing. The company has developed an expertise around portal development and web technologies, mobility solutions, .Net, J2E, Java and open source technologies.