Browse all vendor assessments by date

  • Transcom

    June 2009 | Vendor Analysis by Jeff Selub

    Analyzes the customer management services offerings and capabilities of Transcom.

  • Wipro IT Services

    June 2009 | Vendor Analysis by Rachael Stormonth

    This key vendor assessment for Wipro IT Services consists of 77 pages.

    Until the recession hit, Wipro Technologies had continued to experience rapid top-line growth: full fiscal year (FY) 2008 (ended March 31st 2008) revenues were $3.4Bn, up over 38% on FY 2007 revenues of $2.46Bn. During the year, the company made a strategic acquisition (Infocrossing) and invested in its sales footprint, developing its MEGA/GAMMA account strategy, 360 degrees engagement model, and building a Large Programs team.

  • CSC's Workspace Utility Computing Offering

    June 2009 | Vendor Analysis by Dominique Raviart

    Analyzes CSC's Workspace Utility Computing offering.

  • Capgemini and Coca-Cola Enterprises - Rightshore F&A Service Provision

    June 2009 | Vendor Analysis by Katharina Grimme

    As part of its global 'Rightshore' strategy, Capgemini is focusing on growing delivery capability in Central America with the intention to provide nearshore capability for the North American market.

  • Fiserv - Payment Processing

    June 2009 | Vendor Analysis by Andy Efstathiou

    Analyzes the payment processing offerings and capabilities of Fiserv.

  • Infosys - Payment Processing

    June 2009 | Vendor Analysis by Andy Efstathiou

    Analyzes the payment processing offerings and capabilities of Infosys.

  • EDS

    May 2009 | Vendor Analysis by Rachael Stormonth

    This Key Vendor Assessment for EDS consists of 94 pages.

    From a BPO perspective the merger of EDS with HP is highly synergistic. The new entity has a strong F&A capability, a key missing ingredient within EDS's BPO portfolio. HP brings a manufacturing client base (including its F&A clients) and payroll capabilities: these could help generate new business.

    This key vendor assessment covers:

    • Strategy
    • Financial analysis
    • Organization structure
    • Target industry markets
    • Key service offerings
    • Strengths and challenges
    • Emphases and priorities in 2009.

  • ACS - WAHA Services

    May 2009 | Vendor Analysis by Jeff Selub

    Analyzes ACS' offerings and capabilities in WAHA services.

  • Convergys - WAHA Services

    May 2009 | Vendor Analysis by Jeff Selub

    Analyzes Convergys' WAHA offerings and capabilities.

  • Sutherland Global Services - WAHA Services

    May 2009 | Vendor Analysis by Jeff Selub

    Analyzes Sutherland Global Services' WAHA offerings and capabilities.

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