Banking Sourcing

Insightful Analysis to Drive Your Banking Process Strategy. NelsonHall's Banking Sourcing Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of banking industry-specific processes such as payments processing, mortgage processing, or securities processing. Non-industry specific services such as HR outsourcing are supported within separate dedicated programs.

Browse all Banking Sourcing reports

Lists all reports within the Banking Sourcing program.

Featured research

  • Cross Border Payment Process Outsourcing Assessment & Forecast

    June 2008 | Market Analysis by Andy Efstathiou

    This report consists of 78 slides in PowerPoint report presentation format and addresses emerging opportunities in Cross Border Payment Processing outsourcing.

    The report covers:

    • The changing shape of cross border payments BPO
    • Customer requirements
    • Impact of SEPA
    • Market size & growth
    • Vendor market shares
    • Challenges and success factors.

Latest research in program

  • NS&I: Outsourcing of Banking Processes

    July 2008 | Case Study by Katharina Grimme

    This case study of 12 pages analyzes the outsourcing of banking processes by National savings & Investments (NS&I).

    The case study covers the business challenges faced by NS&I, the selection of a sourcing approach and supplier, the transition and subsequent contract renewal, the move from onshore to introduction of offshore services, the impact on performance metrics, and the key lessons learned.

  • Cross Border Payment Process Outsourcing Assessment & Forecast

    June 2008 | Market Analysis by Andy Efstathiou

    This report consists of 78 slides in PowerPoint report presentation format and addresses emerging opportunities in Cross Border Payment Processing outsourcing.

    The report covers:

    • The changing shape of cross border payments BPO
    • Customer requirements
    • Impact of SEPA
    • Market size & growth
    • Vendor market shares
    • Challenges and success factors.

  • Unisys Offers SEPA Compliant Secure Mandate Management (SMM) Service

    May 2008 | Nelson-Hall Perspectives by Andy Efstathiou

    Unisys believes the challenge of mandate management in a SEPA system can best be addressed in a shared environment delivered by a 3rd party provider. To address this opportunity Unisys has developed a service offering, Secure Mandate Management (SMM).

Upcoming research

NelsonHall continually evaluates new industry-specific opportunities in the banking sector to assist you in keeping up-to-date with your current sourcing options and new market developments.

Coming up:

  • Cross-Border Payments Processing

    NelsonHall's next banking market analysis will assess the use of outsourced cross-border payment processing services.

    Europe is leading the way in the introduction of cross-border trading with the introduction of SEPA, with but this report will review the extent to which organizations will utilize third-party services for elements of cross-border payments both within Europe and elsewhere.

    The analysis will:

    • Identify for which payment processes outsourced cross-border payment processing services are currently being used by the banking sector and why
    • Quantify the benefits being achieved from use of outsourced cross-border payment processing services
    • Analyze the various delivery and management approaches being taken to achieve benefit from outsourced cross-border payment processing services
    • Identify the emerging opportunities for the application of outsourced cross-border payment processing services within the banking sector
    • Identify the critical success factors for outsourced cross-border payment processing services service adoption and success.
    read more

Featured vendor assessment

  • eFunds

    February 2006 | vendor analysis by Andy Efstathiou

    Assesses the banking BPO capabilities of eFunds (now EFD).

    The vendor assessment covers eFunds':

    • Financials
    • Organization structure
    • Target markets
    • Key offerings
    • Strategy & outlook
    • Strengths & weaknesses.

Banking Tracking Service

Maintain an awareness of the impact of key developments in banking process outsourcing through enhanced analysis of high impact events such as contract announcements, new service launches and key vendor financial announcements.

Andy can assist you with queries related to banking processes and in particular in supporting queries relating to the content shown within this program.

To obtain Andy's advice:

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Banking Contracts Database

Track the pattern of banking process outsourcing service adoption in your industry by monitoring contract awards by your peers. Identify who are the successful banking process outsourcing vendors now. Updated monthly - last update July 7, 2008.

In order to download the Contracts Database you need to be a client for this program. Please login or contact NelsonHall about this program.

Find out more

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