Browse latest Banking Sourcing reports by title
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Abbey National - BPO Presentation
December 2002 | Case Study by Paul Connolly
A case study illustrating the use of business process outsourcing within Abbey National.
This presentation is reproduced within Package 1 of NelsonHall's BPO & Outsourcing subscription service.
To order, please download the following:
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Banking Industry Indian Captives Assessment & Forecast
October 2007 | Market Analysis by Andy Efstathiou
This study assesses the state of development of Indian captives in the banking industry, identifying the level of maturity reached by the industry as a whole and by the leading captives serving banking parents.
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BPO Expectation vs. Reality
December 2002 | Case Study by John Willmott
This is a presentation given by NelsonHall at a BPO Conference in December 2002 to illustrate what can be achieved "in reality" through use of Business Process Outsourcing".
This presentation is published within Package 1 of NelsonHall's BPO & Outsourcing subscription service.
To order, please download the following:
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BPO Opportunities in the Banking Sector
August 2007 | Market Analysis by John Willmott
The banking sector needs to combine the introduction of new high-appeal products with a strong cost improvement focus.
This analysis assists sourcing managers and vendors in understanding business issues and sourcing developments within the of the banking sector including identification of:
- Key business issues and initiatives
- Satisfaction with current shared services centers
- Current and planned use of business process outsourcing
- Attitudes towards use of offshore services.
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Core Banking BPO Industry Assessment & Forecast
December 2006 | Market Analysis by Andy Efstathiou
Analyzes the market for 'core banking BPO services'.
The areas covered include:
- Changing shape of core banking BPO
- Customer requirements
- Market size & growth
- Vendor market shares
- Vendor offerings and target markets
- Challenges and success factors.
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Cross Border Payment Process Outsourcing Assessment & Forecast
June 2008 | Market Analysis by Andy Efstathiou
This report consists of 78 slides in PowerPoint report presentation format and addresses emerging opportunities in Cross Border Payment Processing outsourcing.
The report covers:
- The changing shape of cross border payments BPO
- Customer requirements
- Impact of SEPA
- Market size & growth
- Vendor market shares
- Challenges and success factors.
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Deutsche Bank - Shared Services for Settlements
January 2003 | Case Study by Paul Connolly
NelsonHall has published a case study of the formation of the joint venture between Deutsche Bank and Wall Street Systems to create a "Settlement and Operations Clearing Exchange."
This case study is published within Package 1 of NelsonHall's BPO & Outsourcing subscription service.
To order, please download the following:
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eClerx: KPO Services
January 2008 | Vendor Analysis by Andy Efstathiou
Profiles the knowledge process outsourcing capabilities of eClerx.
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Evaluating Approaches to BPO
May 2006 | Market Analysis by John Willmott
Presentation given by NelsonHall at Alsbridge buyer conference to assist organizations in evaluating their F&A outsourcing options.
In particular, the presentation is aimed at assisting buyers in identifying the key factors underlying:
- Process selection
- Delivery approaches
- Risk management.
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Fiserv - Mortgage Processing
August 2006 | Vendor Analysis by Andy Efstathiou
An assessment of the mortgage processing activities of Fiserv, published in conjunction with NelsonHall's Mortgage Processing market analysis.