Browse all banking market analyses by title

  • Asia Pac Banking Process Outsourcing Assessment and Forecast

    December 2008 | Market Analysis by Andy Efstathiou

    This report consists of 85 report/presentation slides.

    The market for industry-specific BPO in the banking sector in Asia Pacific is showing increased growth as banks in the mature economies seek improved cost-effectiveness and as banks in the emerging economies seek the means to introduce new bank products.

  • Banking BPO Market Forecast: 2009-2013

    November 2009 | Market Analysis by Andy Efstathiou

    This market size and forecast report consists of 72 pages. It provides extensive market sizing and forecasting for banking industry-specific process outsourcing, including identification of the market shares of vendors by service type and geography.

    The forecasts cover the principal banking industry-specific services including payments processing, mortgage processing, core banking, and securities processing.

    Geographies covered include North America, EMEA, Asia Pacific, and Latin America.

  • Banking BPO Market Forecast: 2010-2014

    September 2010 | Market Analysis by Andy Efstathiou

    This market size and forecast report consists of 75 pages. It provides extensive market sizing and forecasting for banking industry-specific process outsourcing, including identification of the market shares of vendors by service type and geography.

    The forecasts cover the principal banking industry-specific services including payments processing, mortgage processing, core banking, and securities processing.

    Geographies covered include North America, EMEA, Asia Pacific, and Latin America.

  • Banking BPO Market Forecast: 2011-2015

    October 2011 | Market Analysis by Andy Efstathiou

    This market size and forecast report consists of 76 pages. It provides extensive market sizing and forecasting for banking industry-specific process outsourcing, including identification of the market shares of vendors by service type and geography.

    The forecasts cover the principal banking industry-specific services including payments processing, mortgage processing, core banking, and securities processing.

    Geographies covered include North America, EMEA, Asia Pacific, and Latin America.

  • Banking Industry Indian Captives Assessment & Forecast

    October 2007 | Market Analysis by Andy Efstathiou

    This study assesses the state of development of Indian captives in the banking industry, identifying the level of maturity reached by the industry as a whole and by the leading captives serving banking parents.

  • BPO & IT Service Opportunities in the Banking Sector 2003

    January 2003 | Market Analysis by John Willmott

    While IT services activity in the banking sector has continued to decline in 2002, business process outsourcing has continued to show strong market growth and this pattern is expected to continue in 2003.

    In order to evaluate this new pattern of opportunity in the banking sector, NelsonHall has extensively interviewed senior executives to ascertain their challenges, requirements and buying intentions for 2003.

    The questions addressed include:

    • What are the principal business initiatives taking place in the banking sector?
    • What are the principal IT initiatives planned in the banking sector?
    • How satisfied are banking executives with their current business processes and with their current IT capability?
    • For which applications do banks plan to use IT services vendors and for which processes do they plan to purchase business process outsourcing services?
    • What are clients' vendor selection criteria?
    • What are client attitudes towards use of offshore services?
    • What vendor capabilities are needed for success?

  • BPO Opportunities in Banking: 2011

    March 2011 | Market Analysis by John Willmott

    The "BPO Opportunities in Banking: 2011" market analysis consists of 90 pages.

    The study covers for retail and investment banks their:

    • Key Business Issues & Initiatives, covering the key business issues faced by banks, their business initiatives in response to these issues, and the extent to which BPO has a role in supporting these initiatives
    • Need for New Operating Models, covering levels of satisfaction with current operating models and the extent to which operating model changes are planned by process
    • Planned Use of BPO Services, including BPO purchasing intentions by process
    • Attitudes towards BPO Service Delivery, including attitudes towards service bundling, gainsharing, and offshoring.

  • BPO Opportunities in Banking During 2009

    October 2008 | Market Analysis by John Willmott

    The banks have been at the forefront of the credit crunch and this has resulted in the failure and merger of a number of banks and a widespread recapitalization of other banks.

    This report, consisting of 88 pages, identifies the business issues now faced by the banks, their key initiatives for the remainder of 2008 and 2009, and the nature of the resulting BPO opportunities.

  • BPO Opportunities in Banking Sector - 2010

    January 2010 | Market Analysis by John Willmott

    The "BPO Opportunities in Banking Sector - 2010" market analysis consists of 89 pages.

    The market analysis is based on interviews with retail and investment banking executives in the U.S., Europe, and Asia Pacific and covers:

    • Key business issues and initiatives for 2010 within retail and investment banks
    • Shared services issues, initiatives, and banks' SSC outsourcing intentions
    • BPO purchasing intentions in 2010 within the banking sector by service type
    • Impact of the economic slowdown on banks' approaches to BPO, including attitudes towards use of offshore services and pre-standardized BPO services.

  • BPO Opportunities in the Banking Sector

    August 2007 | Market Analysis by John Willmott

    The banking sector needs to combine the introduction of new high-appeal products with a strong cost improvement focus.

    This analysis assists sourcing managers and vendors in understanding business issues and sourcing developments within the of the banking sector including identification of:

    • Key business issues and initiatives
    • Satisfaction with current shared services centers
    • Current and planned use of business process outsourcing
    • Attitudes towards use of offshore services.

Andy Efstathiou

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