Insurance Market Analyses
Understand the market and its implications for your sourcing strategy with our in-depth market analyses of insurance process outsourcing, assessing the outsourcing of insurance-specific processes both individually and in bundled form.
These are detailed reports on specific insurance process outsourcing markets covering processes such as policy management services and claims management. The analyses cover processes for both the life & annuities and the property & casualty sectors. Each market analysis includes coverage of:
- Reasons why organizations adopted insurance process outsourcing
- Inhibitors to insurance process outsourcing adoption
- Benefits achieved from insurance process outsourcing
- Market size and growth
- Vendor market shares
- Vendor positioning
- Critical success factors.
Latest Insurance market analyses
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Targeting Property & Casualty Insurance BPO
July 2008 | Market Analysis by Charles Juniper
Following the recent acquisition of Aviva Global Services by WNS, this report analyzes the market for property & casualty insurance BPO.
The report consists of 46 PowerPoint report/presentation slides and covers:
- Changing shape of property & casualty BPO
- Buy-side requirements
- Market size & growth
- Vendor offerings and targeting
- Vendor market shares
- Challenges and success factors.
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Targeting Life & Pensions Insurance BPO
April 2008 | Market Analysis by Charles Juniper
This analysis of global life, pensions, and annuities BPO consists of 38 slides.
The analysis covers:
- Changing shape of life & pensions BPO
- Buy-side requirements
- Market size and growth
- Vendor offerings and targeting
- Vendor market shares
- Challenges and critical success factors.
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BPO Opportunities in the Property & Casualty Insurance Sector
August 2007 | Market Analysis by John Willmott
Property & casualty companies are seeking improved integration of sales and service in a low-cost multi-channel environment.
This analysis assists sourcing managers and vendors in understanding business issues and sourcing developments within the property & casualty insurance sector and includes identification of:
- Key business issues and initiatives
- Satisfaction with current shared services centers
- Current and planned use of business process outsourcing
- Attitudes towards use of offshore services.
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U.S. Sourcing Manager Perceptions of BPO
October 2006 | Market Analysis by John Willmott
Evaluates U.S. sourcing managers' attitudes towards BPO sourcing and identifies those factors required to increase the rate of BPO service adoption.
The report identifies:
- Adoption rates for BPO and captive centers within U.S. sourcing evaluations
- Reasons why BPO is adopted and why BPO is currently rejected as a sourcing option
- How sourcing managers would allocate 100 offshore BPO personnel by country
- Perceived strengths and weaknesses of individual offshore geographies.
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BPO Benchmarking & Adoption
June 2006 | Market Analysis by John Willmott
A presentation given at the 2006 ACORD LOMA Insurance Systems forum, covering:
- The profile of BPO adoption in the insurance sector
- Role of process benchmarking in process and vendor selection
- Role of ACORD standards
- Risk management.
Upcoming Insurance market analyses
NelsonHall continually develops new Insurance outsourcing market analyses to assist you in keeping up-to-date with your current sourcing options and new market developments.
Coming up:
NelsonHall would be pleased to learn about your interests and requirements. If there are further topics that you would like NelsonHall's Insurance Outsourcing program to cover, please contact NelsonHall.
