Property & Casualty Claims Management
NelsonHall's next industry-specific market analysis for the insurance sector will analyze outsourced claims management within the property & casualty insurance sector. The analysis will:
- Identify how claims management services can be used either as part of a wider multi-process property & casualty BPO service or in standalone form
- Identify which elements of claims management are being outsourced by the property & casualty sector and why?
- Identify for which insurance products these services are being used
- Quantify the benefits being achieved from outsourcing P&C claims management services
- Analyze the various delivery approaches being taken
- Identify the appropriate role of technology and the feasibility of offshoring in service provision
- Identify the critical success factors for service adoption.
NelsonHall will additionally publish a P&C Claims Management Vendor Landscape in conjunction with this market analysis.
This report will provide additional coverage and assessments of many of the specialist vendors interviewed in the production of the market analysis. Details provided for each vendor will include:
- Offerings & service focus
- Delivery structure, locations, and capabilities
- Target markets by type of company, size etc.
- Geographic focus
- Strategic direction
- Strengths & weaknesses.
