What you get from this program

NelsonHall's Insurance Sourcing program supports you in enhancing your organization's sourcing performance. It will help you to:

  • Analyze how insurance process outsourcing can be applied to your organization
  • Assess the scope of insurance processes that can be outsourced and why
  • Quantify the benefits and risks associated with outsourcing processes within your insurance-specific functions
  • Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
  • Learn from the experience of other organizations in your sector that have already outsourced elements of their insurance processes
  • Keep abreast of changing delivery approaches within outsourcing of insurance-specific processes.


It also provides expert support to insurance process outsourcing vendors, specifically business development and marketing personnel, helping them to:

  • Increase bid success through improved positioning of proposals against client requirements
  • Maintain the competitiveness of current service offerings
  • Identify emerging requirements and service opportunities
  • Track key developments within the insurance marketplace, including contract awards and new service announcements
  • Understand the strategies and capabilities of potential bid partners through access to detailed insurance process outsourcing vendor assessments.

Key components

  • Insurance Process Outsourcing Market Analyses
    assess the options for your company through in-depth market analyses of insurance process service lines, analyzing the outsourcing of insurance-specific processes both individually and in bundled form
  • Insurance Process Outsourcing Vendor Assessments
    identify which vendors are applicable to your needs from detailed assessments of the offerings, capabilities, and strengths & weaknesses of the leading vendors offering insurance process outsourcing services
  • Insurance Process Outsourcing Case Studies
    understand the art of the possible from detailed case studies of organizations that have outsourced insurance processes
  • Insurance Process Outsourcing Contract Database
    track the application and relevance of insurance process outsourcing by monitoring organizations that are adopting banking process outsourcing, updated monthly
  • Insurance Tracking Service
    maintain an awareness of the impact of key developments through enhanced analysis of key industry events such as new service launches and financial results within the insurance industry
  • Analyst Expertise & Advice
    use our insurance sourcing analysts for expert advice and opinion to support your sourcing evaluations and engagements.

Charles can assist you with queries related to insurance processes and in particular in supporting queries relating to the content shown within this program.

To obtain advice from Charles:

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Insurance Contracts Database

Track the pattern of insurance process outsourcing service adoption by monitoring contract awards by your peers. Identify who are the successful insurance process outsourcing vendors now. Updated monthly - last update August 5, 2008.

In order to download the Contract Database you need to be a client for this program. Please login or contact NelsonHall about this program.