Search Program

Please use this facility to search all market analyses, vendor assessments, and case studies within the program

Contact NelsonHall

Only NelsonHall clients have access to our insurance outsourcing analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your insurance outsourcing strategy and engagements, please contact:

North American Corporate Inquiries:
Tony West on +1 617 663 5737

EMEA Corporate Inquiries:
Paul Connolly on +44 (0)870 770 5967

Vendor Inquiries:
Rob Hughes on +44 (0)870 770 5967

Upcoming Insurance market analyses

NelsonHall continually develops new Insurance outsourcing market analyses to assist you in keeping up-to-date with your current sourcing options and new market developments.


Coming up:

  • P&C Claims Management market analysis

    NelsonHall's next industry-specific market analysis for the insurance sector will analyze outsourced claims management within the property & casualty insurance sector. The analysis will:

    • Identify how claims management services can be used either as part of a wider multi-process property & casualty BPO service or in standalone form
    • Identify which elements of claims management are being outsourced by the property & casualty sector and why?
    • Identify for which insurance products these services are being used
    • Quantify the benefits being achieved from outsourcing P&C claims management services
    • Analyze the various delivery approaches being taken
    • Identify the appropriate role of technology and the feasibility of offshoring in service provision
    • Identify the critical success factors for service adoption.
    read more

Charles can assist you with queries related to insurance processes and in particular in supporting queries relating to the content shown within this program.

To obtain advice from Charles:

Quick Actions

Insurance Contracts Database

Track the pattern of insurance process outsourcing service adoption by monitoring contract awards by your peers. Identify who are the successful insurance process outsourcing vendors now. Updated monthly - last update December 1, 2008.

In order to download the Contract Database you need to be a client for this program. Please login or contact NelsonHall about this program.