Browse all Insurance vendor assessments

includes archived assessments

  • Accenture Insurance Services

    November 2003 | vendor analysis by Helen Neale

    Accenture Insurance Services is a specialist business unit within Accenture providing middle-office processing services to both life & pensions and property & casualty companies.

    This vendor assessment analyzes the offerings, capabilities, and strategy of this business unit.

  • BISYS Insurance & Education Services

    July 2003 | vendor analysis by Helen Neale

    This BPO vendor assessment analyses the activities of BISYS in the insurance sector, where BISYS acts as a distributor of life and property & casualty insurance products.

  • Capita

    June 2004 | vendor analysis by Rachael Stormonth

    This BPO vendor assessment provides an overall perspective of Capita's BPO offerings and capabilities.

  • Capita - BPO Services

    February 2006 | vendor analysis by John Willmott

    An assessment of Capita's BPO services.

    This vendor assessment consists of 33 pages.

  • Capita - Insurance BPO

    July 2005 | vendor analysis by Helen Neale

    An assessment of Capita's business process outsourcing offerings and capabilities in the insurance sector.

  • Capita - Life & Pensions Division

    January 2008 | vendor analysis by Charles Juniper

    Capita's Life & Pensions division has established itself as the dominant BPO provider to the U.K. life and pensions industry.

    Capita is now enhancing its services by rationalizing and consolidating its U.K. based operations and by developing its offshore service delivery capability.

    This assessment of Capita's life and pensions BPO capability consists of 11 pages.

  • CSC - Insurance Services

    July 2005 | vendor analysis by Helen Neale

    This 20-page vendor assessment analyzes CSC's BPO offerings and strategy in life & pensions and property & casualty administration services.

  • CSC - Insurance Services

    July 2003 | vendor analysis by Helen Neale

    This vendor assessment analyses CSC's BPO offerings for the insurance sector. The sectors covered include:

    • Life, annuity and pensions
    • Property, casualty and general insurance.
  • Exlservice.com

    June 2004 | vendor analysis by Helen Neale

    Assesses the business process outsourcing activities and strategy of offshore specialist Exlservice.com.

  • Fiserv Insurance Group

    July 2003 | vendor analysis by Helen Neale

    This BPO vendor assessment analyses Fiserv's BPO activities in the insurance sector.

    It covers Fiserv's offerings and strategy for each of the following sub-sectors:

    • Health insurance
    • Property & casualty insurance
    • Life insurance.

Charles can assist you with queries related to insurance processes and in particular in supporting queries relating to the content shown within this program.

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Insurance Contracts Database

Track the pattern of insurance process outsourcing service adoption by monitoring contract awards by your peers. Identify who are the successful insurance process outsourcing vendors now. Updated monthly - last update December 1, 2008.

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