Key Vendor Assessments

NelsonHall's Vendor Assessment Service is dedicated to providing the most in-depth and insightful analysis of the world's leading IT service vendors to enable our clients to identify shortlists based on detailed evidence of vendor capability.

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NelsonHall's Key Vendor Assessment program is a subscription service dedicated to providing the most in-depth and insightful analysis of the world's key IT Service vendors. This global service assists service buyers in gaining an unrivalled understanding of the capabilities and offerings of these key vendors of outsourcing and professional services.

The Key Vendor Assessment program provides the most in-depth current assessments of the leading vendors available today. Individual vendor assessments are based on multiple interviews with senior vendor executives over a period of many years, and are updated regularly to ensure accuracy and timeliness of information.

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  • Infosys

    August 2010 | Vendor Analysis by Rachael Stormonth

    This NelsonHall Key Vendor Assessment consists of 75 pages.

    Even during the recession, Infosys has out-performed the market. In their fiscal Q3 2010, when revenue was, as usual, above prior guidance, Infosys returned to positive YoY constant currency growth. Infosys operating margin is the highest of the Indian Tier 1s.

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  • Infosys

    August 2010 | Vendor Analysis by Rachael Stormonth

    This NelsonHall Key Vendor Assessment consists of 75 pages.

    Even during the recession, Infosys has out-performed the market. In their fiscal Q3 2010, when revenue was, as usual, above prior guidance, Infosys returned to positive YoY constant currency growth. Infosys operating margin is the highest of the Indian Tier 1s.

  • Capita

    August 2010 | Vendor Analysis by Rachael Stormonth

    This key vendor assessment of Capita's offerings and capabilities consists of 76 pages.

  • Logica

    August 2010 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment for Logica consists of 93 pages.

    Logica describes its results in H1 2010 as showing "improving trends" and highlights in particular the stronger order book. Group book-to-bill was 114% (Outsourcing 121%, project based services 110%).

    H1 2010 outsourcing revenue growth and new orders are both dominated by application management, with Logica having secured some substantial deals in the Nordics, including with Posten Norden and Lantmannen & Scan.

    France was the strongest performing country in H1 2010, with an acceleration in pro forma revenue growth in Q2 to 10%.

    In Benelux, while revenues are still in free-fall (down 15%), an indication of the improving situation for Logica was a book to bill of 107% (2009: 87%).

    The U.K. is more of a concern. At the beginning of 2010 Logica reported that the pipeline was up 20% YoY, with new opportunities in transportation and utilities (coming from new capital spending programs). However, H1 2010 U.K. book to bill was just 83% (2009: 97%). Logica is heavily exposed to the public sector (63% of total U.K. revenue). Growth in activity in financial services will not make any material difference, as it represents just 3% of U.K. revenues. Logica states that it expects U.K. book-to-bill to improve to 100% for full year 2010. It needs to demonstrate some significant new wins in H2, most probably in its second largest U.K. sector, Energy & Utilities.

  • Steria

    July 2010 | Vendor Analysis by Rachael Stormonth

    NelsonHall's Key Vendor Assessment for Steria consists of 63 pages.

    Steria continues to work on transforming itself from a group with a set of local operations that have different service offerings (e.g. Germany does only consulting and systems integration, France is slim on consulting and has no experience with offshore and BPO,) into a more coherent international company. This includes work on aligning best practices, methodologies and tools across countries with a specific focus on sharing offshoring experience from Xansa with other parts of the business.

    In terms of global delivery, Steria continues its efforts to build an integrated global delivery organization involving India, Poland and Morocco.

  • Unisys

    July 2010 | Vendor Analysis by Rachael Stormonth

    This key vendor assessment for Unisys consists of 52 pages.

    2009 saw an immediate improvement in profitability for Unisys though in 2010, in addition to ongoing quietness in the market, Unisys has to 'catch up' revenue lost from divested operations and also from the expiry of the TSA contract.

    Looking further ahead, in "sticking to the knitting" of its core IT infrastructure capabilities and its global field force, and developing a portfolio with a strong focus on security, converged remote infrastructure management, and on cloud-based services, Unisys will be positioned much more strongly for a return to revenue growth.

  • Accenture

    July 2010 | Vendor Analysis by Rachael Stormonth

    NelsonHall's Key Vendor Assessment for Accenture consists of 94 pages.

    During the economic downturn, Accenture redirected its management consulting offerings to reflect organizations' changed priorities in the different market environment, and expanded its former five consulting practices to seven, the new ones being:

    • Process & Innovation Performance (PIP), peeling out capabilities from the George Group, acquired in July 2007, from the Finance and Performance Management practice
    • Risk management.

    There is also an increased emphasis on

    • Analytics, for example the launch of the 'Accenture Interactive' unit, which focuses on digital marketing and includes marketing analytics in its offerings portfolio. Accenture sees a significant opportunity to provide consulting and managed services around analytics in a service (BPO) model
    • BPO, which has now been carved out from Outsourcing to stand on its own as a 'growth platform'
    • Different pricing models, with an increasing emphasis on gainsharing and other value-based arrangements, particularly in emerging markets

  • Capgemini

    May 2010 | Vendor Analysis by Rachael Stormonth

    This key vendor assessment for Capgemini consists of 95 pages.

    Overall, Capgemini is showing a good level of resiliency for a major European IT services vendor: in 2009, it was one of the healthiest IT service vendors headquartered in Europe. Nevertheless, the company still has to demonstrate it can join the league of North American IT service vendors with double-digit operating margins.

  • Atos Origin

    April 2010 | Vendor Analysis by Rachael Stormonth

    This key vendor assessment for Atos Origin consists of 93 pages.

    After the company had been through a very difficult period, Atos Origin's new CEO quickly got his management board and shareholders onside, and is driving through changes which should help evolve Atos Origin from being a country-based, slow-to-react organization to one which will be more fully integrated across both go-to-market and support operations.

  • Wipro Technologies

    April 2010 | Vendor Analysis by Rachael Stormonth

    Thiis key vendor assessment for Wipro Technologies consists of 84 pages.

    Wipro Technologies continues to focus on pursuing non-linear growth. The company's current positioning centers on having an extensive and integrated service portfolio and on having the capability to act as a 'transformation partner' for the '21st century corporation'.

  • Logica

    April 2010 | Vendor Analysis by Rachael Stormonth

    This key vendor assessment consists of 86 pages.

    Andy Green's honeymoon period as new CEO is now over: in 2010 he will need to demonstrate some significant advancements coming out of the "Program for Growth" plan that go beyond areas of strength that Logica had prior to his appointment.


Further coverage

NelsonHall would be pleased to learn about your interests and requirements. If there are further vendors that you would like NelsonHall's key vendor assessment program to cover, please contact NelsonHall.

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To learn more about how NelsonHall's Key Vendor Assessment Program can assist you, please contact:

Rachael leads our Key Vendor Assessment program providing expert opinion and insight relating to the major players in the IT services industry. To obtain Rachael's advice:

New - Quarterly Financial Performance Analysis

NelsonHall is now complementing its Key Vendor Assessments with Quarterly Financial Performance analyses - the "Ones-to-Watch" Financial Performance Index.

Infosys heads the first "Ones-to-Watch" Financial Performance Index.

For an example of the first report, contact Paul Connolly

Industry Insight Database

Use NelsonHall's Industry Insight Database to complement our Key Vendor Assessments....

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