Program Description

NelsonHall's Key Vendor Assessment program is a subscription service dedicated to providing the most in-depth and insightful analysis of the world's key IT Service vendors. This global service assists service buyers in gaining an unrivalled understanding of the capabilities and offerings of these key vendors of outsourcing and professional services.

The Key Vendor Assessment program provides the most in-depth current assessments of the leading vendors available today. Individual vendor assessments are based on multiple interviews with senior vendor executives over a period of many years, and are updated regularly to ensure accuracy and timeliness of information.

NelsonHall's Key Vendor Assessments include comprehensive details of:

  • Company background
  • Financial results and detailed revenue breakdowns
  • Organization and delivery structures
  • Industry sector capabilities, target markets, and clients
  • Service offerings and delivery capabilities
  • Strategy, including vendor direction & positioning
  • Strengths & weaknesses
  • New developments
  • Outlook for the year ahead.

Both industry sector capabilities and service offerings are comprehensively analyzed. Service line capability profiled includes:

  • Business Process Outsourcing (BPO), including
    • Front-office customer management services
    • Industry-specific services
    • Outsourcing of support functions such as HR, F&A, and indirect procurement
  • IT Outsourcing, including
    • Application management & hosting
    • Infrastructure management
  • Consulting and systems integration.

Find out more

To learn more about NelsonHall's services, please contact one of the following NelsonHall relationship managers: