Program Description
NelsonHall's Tracking Service is a news and article search facility dedicated to the tracking of new developments within the BPO and IT services sectors.The Tracking Service complements NelsonHall's other subscription services and enables our clients to keep abreast of key industry developments which impact your sourcing decisions.
NelsonHall analysts feed the service daily by monitoring the activities of over 300 vendors worldwide, recording details of:
All of this information is codified in a highly structured database, which subscribers can search online at any time using a variety of criteria, including for example:
- Article type (as above)
- Vendor organization
- User organization
- Industry sector
- Service type
- Application
- Country
NelsonHall is unique in the level of coding apllied to these fields.
For example BPO itself is broken down into in excess of fifty service types, providing unrivalled granularity of analysis to our clients.
In addition, subscribers to the Tracking Service receive:
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Weekly comment and analysis on the major industry developments of the past week
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A twice-monthly email alert which contains links to website articles describing all of the industry activity for the last two weeks.
Discover your benefits
NelsonHall's Tracking Service enables you to:
- Monitor use of BPO and IT outsourcing by peer organizations in your industry sector as it happens
- Identify where your peers have achieved benefit from outsourcing by analyzing the historic pattern of external service usage in your industry sector
- Be alerted to, and understand the implications of financial announcements from your suppliers
- Assess the implications of mergers and acquisitions within the industry
- Be alerted to new capability announcements and partnerships that are changing the pattern of industry delivery capability.
Get a unique perspective
NelsonHall's Tracking Service is unrivalled in offering a more informed detailed and systematic approach than the alternatives:
- Insight not hype
Our articles are all written by experienced analysts, not journalists, who understand the industry and are specialists in the vendors that they cover - Comprehensive coverage
While our weekly industry comment focuses on the key industry developments of the past week, we systematically cover all announcements by more than 300 vendors - Detailed Analysis
All articles are coded extensively and stored in a database containing tens of thousands of articles. For example, you can access contract patterns for a specific service in your industry sector over a period of years, not just recent highlights - Objectivity
We interpret announcements to give you the facts not the spin
