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Latest reports & analyses

  • Wipro - Procurement BPO

    September 2010 | Vendor Analysis by Rachael Stormonth

    Wipro positions on being able to offer support to clients in their sourcing as well as their procurement operations, although at the moment, most activity remains centered on transactional procurement activities, particularly in PR to PO processing.

  • Banking BPO Market Forecast: 2010-2014

    September 2010 | Market Analysis by Andy Efstathiou

    This market size and forecast report consists of 75 pages. It provides extensive market sizing and forecasting for banking industry-specific process outsourcing, including identification of the market shares of vendors by service type and geography.

    The forecasts cover the principal banking industry-specific services including payments processing, mortgage processing, core banking, and securities processing.

    Geographies covered include North America, EMEA, Asia Pacific, and Latin America.

  • Hewitt - Benefits Administration

    September 2010 | Vendor Analysis by Gary Bragar

    Assesses Hewitt's offerings and capabilities in benefits administration.

  • IBM - Learning BPO

    September 2010 | Vendor Analysis by Gary Bragar

    This profile focuses on IBM's learning BPO (LBPO) services which IBM provides as both a standalone service and as part of a multi-process (MPHRO) offering.

  • Infosys - Learning BPO

    September 2010 | Vendor Analysis by Gary Bragar

    This profile focuses on the learning business process outsourcing (LBPO) services, offered by Infosys' Learning Services practice, which Infosys began delivering in 2007.

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