Browse BPO Market Development reports by date
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BPO Index: H1 2008
July 2008 | Contract Analysis by John Willmott
BPO Index is an ongoing monitor of the health of the BPO market.
Analyzes developments in contract activity within the global BPO market during the past 12-months, and key contracts and developments in Q2 2008 to identify the direction of, and opportunities in, the BPO market in 2008 and 2009.
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Script for BPO Index: H1 2008
July 2008 | Contract Analysis by John Willmott
Contains the scrpt for the "BPO Index: H1 2008" webcast.
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Global BPO Market Forecasts: 2008-2012
June 2008 | Market Analysis by Helen Neale
This market size and forecast report consists of 243 pages. It provides extensive market sizing and forecasting of the global BPO market, including identification of the market shares of vendors by service type and geography.
The forecasts cover a wide range of BPO services including customer management services, document management, industry-specific BPO, HR outsourcing, F&A outsourcing, and procurement outsourcing.
Geographies covered include North America, Europe, Asia Pacific, and Latin America.
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The Rise of Knowledge Process Outsourcing
April 2008 | Market Analysis by Rachael Stormonth
This presentation of 19 slides analyzes the usage of knowledge process outsourcing (KPO) and was given at OutsourceWorld.
The presentation covers where KPO can be applied and how KPO is delivered.
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The Rise of Knowledge Process Outsourcing - Script
April 2008 | Market Analysis by Rachael Stormonth
Contains the script for "The Rise of Knowledge Process Outsourcing" presentation.
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BPO Index: April 2008
April 2008 | Contract Analysis by John Willmott
BPO Index is an ongoing monitor of the health of the BPO market.
Analyzes developments in contract activity within the global BPO market during the past 12-months, and key contracts and developments in Q1 2008 to identify the direction of, and opportunities in, the BPO market in 2008.
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Script for BPO Index: April 2008
April 2008 | Contract Analysis by John Willmott
Contains the script for the web cast "BPO Index: April 2008".
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BPO Index: January 2008
January 2008 | Contract Analysis by John Willmott
Analyzes changes in the level and nature of BPO contract activity during 2007 to predict the level and nature of BPO demand in 2008.
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Script for BPO Index - January 2008
January 2008 | Contract Analysis by John Willmott
Contains the script for the web cast "BPO Index: January 2008".
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BPO Index: Q3 2007
October 2007 | Contract Analysis by John Willmott
Analyzes trends in BPO contract activity globally for the twelve months ending September 2007 and identifies key BPO contract and acquisition market indicators from Q3 2007.