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Lists all reports within the BPO Market Development program.

Browse BPO Market Development market analyses

Contact NelsonHall

Only NelsonHall clients have access to our BPO Market Development analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your BPO outsourcing strategy and engagements, please contact:

North American Corporate:
Tony West on +1 617 663 5737

North American Vendor:
Matt Gennone on +1 617 663 5737

EMEA Corporate:
Paul Connolly on +44 (0)870 770 5967

EMEA Vendor:
Rob Hughes on +44 (0)870 770 5967

Upcoming BPO Market analyses

NelsonHall continually develops new market analyses to assist you in keeping up-to-date with your current sourcing options and new market developments.


Coming up:

  • Global BPO Forecast by Industry Sector

    This report will complement NelsonHall's forecast of the BPO market by country and service line by providing a forecast of the BPO market by industry sector and service line for each of the major geographies. The analysis will:

    • Identify how differing sectors contribute to BPO in differing geographies
    • Identify the pattern of BPO service line usage by individual industry sectors
    • Forecast changes in these patterns.
    read more

John can assist you with queries related to BPO market trends and development and in particular in supporting queries relating to the content shown within this program.

Quick Actions

Download BPO Contracts Database

Track the pattern of business process outsourcing (BPO) service adoption in your industry by monitoring BPO contract awards by your peers. Identify who are the successful vendors in your industry now. Updated monthly - last update August 5, 2008.

In order to download the Contracts Database you need to be a client for this program. To gain access please login or contact NelsonHall with regards to this program.