F&A Vendor Assessments

NelsonHall produces detailed assessments of F&A outsourcing vendors, to assist buyers in understanding supply-side capabilities, and to help the vendors themselves understand the positioning and strengths of their potential bid partners.

These assessments are produced in conjunction with each of NelsonHall's F&A outsourcing market analyses. Each assessment provides comprehensive analysis of the vendor's:

  • Service offerings
  • Organizational structure and delivery capability
  • Target markets and key clients
  • Partnerships
  • Financial performance
  • Strategy
  • Strengths, weaknesses, and outlook.

Browse F&A Outsourcing vendor assessments

Browse vendor assessments

  • SIS Partners - Platform F&A Outsourcing

    October 2010 | Vendor Analysis by Katharina Grimme

    SIS Partners is a privately-owned F&A consulting and outsourcing company based in Charlotte, NC.

    The company offers financial advisory services, F&A-related IT services, expert support to the finance department, F&A staff augmentation as well as F&A outsourcing, with the latter including either working on client's systems or deploying a platform-based model.

  • Steria - Platform F&A Outsourcing

    October 2010 | Vendor Analysis by Katharina Grimme

    Steria started developing its platform-based FAO offering, called 'Connect Finance' during 2009, aiming to replicate the shared services platform model it deploys for the U.K. Department of Health for other commercial and public sector clients in the U.K. and Continental Europe.

  • HCL - F&A Outsourcing

    September 2010 | Vendor Analysis by Katharina Grimme

    HCL is an emerging player in F&A outsourcing services with an increasing focus on FAO.

  • IBM - Platform FAO

    September 2010 | Vendor Analysis by Katharina Grimme

    IBM offers FAO services through its BPO division Managed Business Process Services (MBPS).

    The company does not go to market with a platform-based multi-process FAO offering, but has chosen a select sub-process, namely travel & expense management (T&E). The T&E technology 'GERS' (Global Expense Reporting Solution) was originally developed for IBM internally but has subsequently been leveraged for external clients as well. It is offered both as a hosted software product (in SaaS mode) but also as part of its multi-process FAO offering.

  • Infosys - Platform FAO

    September 2010 | Vendor Analysis by Katharina Grimme

    As part of its multi-process FAO offering, Infosys has developed three platform-based FAO offerings, each for a specific F&A sub-process.

  • Vengroff Williams Associates - Platform FAO

    September 2010 | Vendor Analysis by Katharina Grimme

    In 2008 VWA launched a platform-based, multi-tenant O2C offering, based on its proprietary O2C technology, targeted at the mid-market.

  • Accenture - B2B Collections

    May 2010 | Vendor Analysis by Katharina Grimme

    Accenture targets Tier 1 multinational organizations with significant geographic scale and complexity. Its value proposition is to take on end-to-end finance & accounting process management, of which B2B collections is a component and transform these processes.

  • HCL - B2B Collections

    April 2010 | Vendor Analysis by Katharina Grimme

    HCL has ~750 personnel deployed on collections services, of whom ~500 delivering B2B collections services. Services are delivered from Chennai (2 centers) and Noida (2 centers).

  • IBM - B2B Collections

    April 2010 | Vendor Analysis by Katharina Grimme

    IBM has a total of ~2,600 FTEs deployed on O2C services. NelsonHall estimates that ~500 of those deliver B2B collections services.

  • Infosys - B2B Collections

    April 2010 | Vendor Analysis by Katharina Grimme

    Infosys has ~4,300 FTEs for the delivery of O2C services, with ~650 FTEs delivering invoice-to-collect services.


Further coverage

NelsonHall would be pleased to learn about your interests and requirements. If there are further vendors that you would like NelsonHall's F&A Outsourcing program to cover, please contact NelsonHall.

Mike can assist you with queries related to F&A outsourcing and in particular in supporting queries relating to the content shown within this program.

Rachael Stormonth on Latest Trends in F&A BPO

Rachael Stormonth, Senior Vice President at BPO analyst house NelsonHall, discusses the latest business trends in F&A BPO with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.

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