IT Outsourcing

• EDS - Network Management

  July 2008 | vendor analysis by Dominique Raviart

  This assessment of EDS' network management business consists of 10 pages.

  Although EDS' networking business unit is relatively small compared to its IT infrastructure and applications businesses, the company has established a distinctive set of offerings characterized by the completeness of its portfolio and, in common with other services offered by EDS, a notable emphasis on continuous improvement and zero-outages.

• Getronics - Network Management Services

  July 2008 | vendor analysis by Dominique Raviart

  Under the ownership of KPN, Getronics' network oriented services will be prioritized as this is the main area in which KPN can expect to exploit compatibility between the two companies' capabilities. The intended sale of Getronics' application services' businesses is of little consequence to its positioning as a network-oriented infrastructure services provider specialized in end-user workplace services.

• Application Management Assessment and Forecast

  July 2008 | market analysis by Dominique Raviart

  The report "Application Management Assessment and Forecast" analyzes the global application management market and consists of 78 pages.

  Application management has undergone a lot of changes in the past years, moving away from T&M to SLA-based provisioning, from onsite to factory-based delivery, and overall becoming much more industrialized than in the past. In addition, Indian vendors have changed the rules of the AM games with their low-cost, process-oriented and certification-heavy offering as well as by their ability to provide low-cost staff augmentation services.

Track the pattern of IT outsourcing service adoption in your industry by monitoring IT Outsourcing contract awards by your peers. Identify who are the successful vendors in your industry now. Updated monthly - last update July 7, 2008.

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