Browse all IT Outsourcing vendor assessments

This NelsonHall vendor assessment analyzes the offerings and capabilities of Infosys in private cloud services and consists of 10 pages.

Infosys, the 2^nd largest Indian-headquartered IT vendor, has taken a cautious approach to the cloud as is the organization's culture. It entered the cloud market in March 2010 implementing a select number of cloud platform and services for a small number of clients.

Observing increasing interest in the cloud, Infosys formalized its cloud strategy positioning itself as a cloud ecosystem integrator. In this role it assists clients in the selection of cloud providers, building, migrating and managing the individual elements of the cloud ecosystem. This includes both private and public cloud infrastructure.

Infosys is targeting larger organizations across all its geography and verticals. Future development of the cloud ecosystem integrator involves the expansion of its partnership network to provide expanded choice, services and infrastructure options to clients.

This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in private cloud services and consists of 12 pages.

Capgemini, a global IT services and consulting organization, entered the cloud space in early 2009. At the time organizations were looking to trial the cloud and engage in small projects, so rather than develop its own offering Capgemini partnered with public cloud providers to give clients access to the cloud environment. As the demand for private clouds increased and clients started to consider it more seriously Capgemini decided to launch its formalized Cloud IaaS offering in early 2011.

Capgemini's private cloud portfolio features three variants of cloud IaaS including the Select Private Cloud, the Enterprise Private Cloud and the Express Private Cloud. The three variants differ on aspects including the level of resource sharing, the number of tenants using the environment, security levels, suitability for critical workloads and the degree to which Capgemini manages the cloud on behalf of the client.

In the short-term the future development of Capgemini's private cloud portfolio includes the expansion and evolution of its existing cloud IaaS offering such as increasing the proportion of cloud infrastructure and services provided by Capgemini, as opposed to the partnership network.

Longer term, Capgemini plans to shift from a cloud IaaS provider to a role as a cloud integrator. This will involve managing different clouds, services and data sources to offer a single contact, portal and billing system to the client.

Across the three offerings, Capgemini is targeting larger organizations. The private cloud IaaS variants are positioned across the Capgemini groups target verticals with strongest take up coming from the financial services, manufacturing and public sector. By geography Europe leads the pack for private cloud, followed by North America, Latin America and APAC although the propensity for the cloud from German clients has been seen to be subdued.

This NelsonHall vendor assessment analyzes IBM's offerings and capabilities in virtual desktop services and consists of 7 pages.

IBM provides desktop services as part of two units: ITS and SO. SO has traditionally focused on long-term contracts providing a managed service. For transformation projects, e.g. desktop virtualization or Windows 7 migration, SO will rely on internal capabilities as well as on ITS personnel.

The two units share in common:

• A virtual desktop portfolio office
• Processes, methodologies and repositories
• Sharing set of architectures
• Centers of excellence located in India and China, for purposes including bid solutioning, country-led pursuit support and building of solutions and assets.

NelsonHall estimates that IBM manages ~150,000 virtual desktops overall through its 'Smart Business Desktop Cloud' and 'Smart Business Desktop IBM Cloud' offerings

This NelsonHall vendor assessment analyzes the virtual desktop offerings and capabilities of HP Enterprise Services and consists of 13 pages.

HP Enterprise Services (HP ES) services ~5.5m desktops. This positions the company as the number one company both in terms of the number of PCs managed and revenues.

HP provides desktop virtualization services through two units, HP Technology Services and HP enterprise Services ITO:

• HP TS tends to design and build virtualization solutions on a consulting basis, using HP reference architectures, to its enterprise clients as part of short-term (less than one year) contracts. The service is offered by HP TS' Technology Consulting (TC) unit
• HP ES ITO provides run-build-run or build-run services to its enterprise clients as part of multi-year contracts. The business unit uses resources from HP TS TC.

This NelsonHall vendor assessment analyzes TCS's offerings and capabilities in testing services and consists of 11 pages.

TCS is a multi-specialist software testing vendor with areas of strength in its verticalization of its offering both in terms of developing domain skills around its personnel and building repositories of test cases. The company has also made several investments to further strengthen its software testing portfolio and IP. The company has therefore the right ingredients to maintain its tier-one position in software testing

Looking ahead, local presence specific to software testing is where NelsonHall expects TCS to make further investment. To some degree, TCS has done some of its work with two different models, one factory-based (Germany) and one that is front-office-led (France).