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Despite widespread dissatisfaction with current supply management processes and systems, organisations are no longer planning major investments in new systems to improve their supply chain capability. Instead the overall emphasis has changed from implementation to:

• Optimising and integrating existing supply chain managment system
• Purchasing established operational capability through use of business process outsourcing.

Accordingly, managers involved in developing SCM and procurement services strategies need to understand the new demands of organisations in 2003. In particular, they need to understand the changes in:

• The business issues faced by supply chain executives and how these differ by sector
• The benefits sought from supply chain and procurement initiatives by organisations in differing sectors
• The current initiatives planned by organisations in supply chain management and procurement
• Planned use of business process outsourcing
• The profile of activities where business process outsourcing is planned
• Clients' vendor selection criteria
• Vendor offerings and positioning
• Where and how can we target this market?

This analysis of the BPO Opportunities in Procurement Services consists of 100 pages.

Procurement organizations are facing increasing pressure to achieve increased cost savings in the current economic environment but are often impeded by fragmented buying, fragmented procurement processes, and maverick buying.

This global market analysis of procurement outsourcing includes:

• Market size and forecast
• Identification of the key challenges faced by procurement organizations
• Planned initiatives and cost reduction targets within current procurement centers
• Current and planned use of procurement outsourcing services
• Buyer expectations and vendor selection criteria.