Browse all Procurement Outsourcing market analyses by title

  • BPO & IT Services Opportunities in Supply Chain Management

    April 2003 | Market Analysis by John Willmott

    Despite widespread dissatisfaction with current supply management processes and systems, organisations are no longer planning major investments in new systems to improve their supply chain capability. Instead the overall emphasis has changed from implementation to:

    • Optimising and integrating existing supply chain managment system
    • Purchasing established operational capability through use of business process outsourcing.

    Accordingly, managers involved in developing SCM and procurement services strategies need to understand the new demands of organisations in 2003. In particular, they need to understand the changes in:

    • The business issues faced by supply chain executives and how these differ by sector
    • The benefits sought from supply chain and procurement initiatives by organisations in differing sectors
    • The current initiatives planned by organisations in supply chain management and procurement
    • Planned use of business process outsourcing
    • The profile of activities where business process outsourcing is planned
    • Clients' vendor selection criteria
    • Vendor offerings and positioning
    • Where and how can we target this market?

  • BPO Opportunities in Procurement Services

    December 2008 | Market Analysis by Rachael Stormonth

    This analysis of the BPO Opportunities in Procurement Services consists of 100 pages.

    Procurement organizations are facing increasing pressure to achieve increased cost savings in the current economic environment but are often impeded by fragmented buying, fragmented procurement processes, and maverick buying.

    This global market analysis of procurement outsourcing includes:

    • Market size and forecast
    • Identification of the key challenges faced by procurement organizations
    • Planned initiatives and cost reduction targets within current procurement centers
    • Current and planned use of procurement outsourcing services
    • Buyer expectations and vendor selection criteria.

  • Document BPO Market Analysis

    April 2005 | Market Analysis by Rachael Stormonth

    Contains a market segmentation, market forecasts, user requirements analysis, and vendor assessments for the document management market.

  • Document Management Services

    May 2006 | Market Analysis by Rachael Stormonth

    This assessment of document management services covers both inbound and outbound document management services and analyzes:

    • Customer document management issues
    • Levels of buyer satisfaction with current document management processes
    • Market forecasts by market segment
    • vendor positioning and capability.

    This analysis is based on extensive buyer interviewing and also provides profiles of 29 leading documant management services vendors.

  • Emerging Trends in Sales & Fulfillment Operations

    September 2011 | Market Analysis by John Willmott

    Presentation given at NelsonHall Sales & Fulfillment conference at the Dorchester on September 20, 2011.

  • Evaluating Approaches to BPO

    May 2006 | Market Analysis by John Willmott

    Presentation given by NelsonHall at Alsbridge buyer conference to assist organizations in evaluating their F&A outsourcing options.

    In particular, the presentation is aimed at assisting buyers in identifying the key factors underlying:

    • Process selection
    • Delivery approaches
    • Risk management.

  • Governance & Risk Management

    November 2005 | Market Analysis by John Willmott

    Presentation identifying major sources of risk that have been observed within BPO contracts, given at NOA Outsourcing Summit - November 2005.

  • Indirect Procurement Outsourcing Customer Requirements

    January 2007 | Market Analysis by Rachael Stormonth

    Analyzes organizations' requirements from indirect procurement outsourcing.

    The report covers:

    • The indirect procurement issues and challenges faced by user organizations
    • The profile of in-house indirect procurement maturity
    • Current and forecast usage of external indirect procurement services
    • Benefits sought from indirect procurement outsourcing services.

  • Is Lack of Understanding about Procurement Outsourcing Holding Back its Wider Adoption?

    September 2011 | Market Analysis by Rachael Stormonth

    This article:

    • Takes a look at some of the common misconceptions about indirect procurement BPO
    • Discusses what NelsonHall research reveals about common business issues faced by indirect procurement functions, and their top priorities
    • Takes a pragmatic view of the various forms of outsourcing engagement and considers how indirect procurement business process outsourcing (BPO) can be adopted as a means of assisting the indirect procurement function achieve some of these aspirations

  • NelsonHall Service Type Definitions

    February 2003 | Market Analysis by Helen Neale

    This document provides definitions of the "Service Type" classification used by NelsonHall within its services.

    In particular, the documents provides details of NelsonHall's unique classifications of Business Process Outsourcing and IT Outsourcing.

    The service areas covered include:

    • Business process outsourcing
    • IT Outsourcing
    • Professional Services.