Document Management

Insightful Analysis to Drive Your Document Management Sourcing Strategy. As part of its market-leading BPO research portfolio, NelsonHall has developed the Document Management Program as a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of all or part of their document management function.

Featured Research

  • Xerox Global Services: Document Management

    January 2008 | Vendor Analysis by Rachael Stormonth

    Xerox Global Services (Xerox GS), the services business unit within Xerox, has in recent years steadily been developing its capabilities from commoditized activities such as CRD management and infrastructure management to content management and most recently to multi-service business process outsourcing (BPO).

    This assessment of Xerox Global Services consists of 22 pages.

Latest research in program

  • The Rise of Knowledge Process Outsourcing

    April 2008 | Market Analysis by Rachael Stormonth

    This presentation of 19 slides analyzes the usage of knowledge process outsourcing (KPO) and was given at OutsourceWorld.

    The presentation covers where KPO can be applied and how KPO is delivered.

  • The Rise of Knowledge Process Outsourcing - Script

    April 2008 | Market Analysis by Rachael Stormonth

    Contains the script for "The Rise of Knowledge Process Outsourcing" presentation.

  • Pipal Research: KPO Services

    February 2008 | Vendor Analysis by Andy Efstathiou

    This analysis of KPO specialist Pipal Research consists of 6 pages.

    Pipal Research, founded to offer KPO services that cover the value chain of corporate intelligence, is headquartered in Chicago, Illinois and has delivery centers in India. The company is 51% owned by Firstsource.


Upcoming research

NelsonHall continually evaluates new document management opportunities to assist you in keeping up-to-date with your current sourcing options and new market developments.


Coming up:

Featured vendor assessment

  • Pipal Research: KPO Services

    February 2008 | Vendor Analysis by Andy Efstathiou

    This analysis of KPO specialist Pipal Research consists of 6 pages.

    Pipal Research, founded to offer KPO services that cover the value chain of corporate intelligence, is headquartered in Chicago, Illinois and has delivery centers in India. The company is 51% owned by Firstsource.


Featured document management developments

Maintain an awareness of the impact of key developments in document management through enhanced analysis of high impact events such as contract announcements, new service launches and key vendor financial announcements.


Rachael leads our Document Management program providing expert opinion and insight relating to inbound and outound document management services. To obtain Rachael's advice:

Find out more

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