Document Management Vendor Assessments

NelsonHall produces detailed assessments of document management vendors, to assist buyers in understanding supply-side capabilities, and to help the vendors themselves understand the positioning and strengths of their potential bid partners.

These individual vendor assessments are produced in conjunction with each of NelsonHall's document management market analyses. Each assessment provides comprehensive analysis of the vendor's:

  • Service offerings
  • Organizational structure and delivery capability
  • Target markets and key clients
  • Partnerships
  • Financial performance
  • Strategy
  • Strengths, weaknesses, and outlook.

Search all Document Management vendor assessments

Searches all Document Management vendor assessments.

Browse current vendor assessments

  • RR Donnelley Global Document Solutions

    March 2010 | Vendor Analysis by Rachael Stormonth

    This assessment analyzes the document management offerings and capabilities of RR Donnelley Global Document Solutions.

    RRD, in spite of a 15% revenue decline in 2009, remains the largest print services group globally in what is a highly fragmented market. The group is increasingly emphasizing its capabilities in preparing, producing, delivering and processing digital communications as well as printed documents

  • Pipal Research: KPO Services

    February 2008 | Vendor Analysis by Andy Efstathiou

    This analysis of KPO specialist Pipal Research consists of 6 pages.

    Pipal Research, founded to offer KPO services that cover the value chain of corporate intelligence, is headquartered in Chicago, Illinois and has delivery centers in India. The company is 51% owned by Firstsource.

  • Infosys: KPO

    February 2008 | Vendor Analysis by Andy Efstathiou

    Infosys' KPO business activity is part of its BPO organization (commenced in 2002, formerly known as Progeon). Infosys has offered knowledge process outsourcing (KPO) services as a standalone activity since 2004.

  • TCS: KPO Services

    February 2008 | Vendor Analysis by Andy Efstathiou

    This assessment analyzes the KPO activities of Tata Consultancy Services (TCS). The acquisition of Nielson's Retail Measurement Services (RMS) KPO center in late 2007, as part of a $1.2Bn outsourcing contract, has expanded TCS KPO activities.

  • eClerx: KPO Services

    January 2008 | Vendor Analysis by Andy Efstathiou

    Profiles the knowledge process outsourcing capabilities of eClerx.

Further coverage

NelsonHall would be pleased to learn about your interests and requirements. If there are further vendors that you would like NelsonHall's Document Management program to cover, please contact NelsonHall.

Rachael leads our Document Management program providing expert opinion and insight relating to inbound and outound document management services. To obtain Rachael's advice:

Download Document Management Contracts Database

Track the pattern of document management service adoption in your industry by monitoring document management contract awards by your peers. Identify who is active in document management in your industry now. Updated monthly - last update October 4, 2010.

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