Healthcare & Insurance Sourcing

Insightful Analysis to Drive Your Healthcare and Insurance Process Strategy. NelsonHall's Healthcare & Insurance Sourcing Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of healthcare or insurance industry-specific processes such as policy management, and claims and new business processing. Non-industry specific services such as HR outsourcing are supported within separate dedicated programs.

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Searches all reports within the Healthcare & Insurance Sourcing program.

Featured research

  • Targeting Life, Annuity & Pensions BPO

    February 2010 | Market Analysis by Charles Juniper

    NelsonHall's "Targeting Life, Annuity & Pensions BPO" market analysis consists of 49 slides, analyzing the global opportunity & emerging requirements.

    The analysis provides a strong segmentation of the life, annuity and pensions market together with assessments of relative vendor capability against the critical success factors. Overall the report covers:

    • The changing shape of life, annuity, & pensions BPO
    • Buy-side requirements & market segmentation
    • Market size & growth
    • Vendor offerings and capabilities
    • Vendor market shares
    • Challenges and success factors.

Latest research in program

  • Targeting Property & Casualty Insurance BPO

    February 2010 | market analysis by Charles Juniper

    "Targeting Property & Casualty Insurance BPO" analyzes the global P&C BPO market.

    The study provides a detailed segmentation of the market, positioning of the service providers within this market, and covers:

    • Changing shape of property & casualty BPO
    • Buy-side requirements
    • Market forecasts
    • Vendor offerings and targeting
    • Vendor market shares
    • Challenges and success factors.

  • Targeting Life, Annuity & Pensions BPO

    February 2010 | market analysis by Charles Juniper

    NelsonHall's "Targeting Life, Annuity & Pensions BPO" market analysis consists of 49 slides, analyzing the global opportunity & emerging requirements.

    The analysis provides a strong segmentation of the life, annuity and pensions market together with assessments of relative vendor capability against the critical success factors. Overall the report covers:

    • The changing shape of life, annuity, & pensions BPO
    • Buy-side requirements & market segmentation
    • Market size & growth
    • Vendor offerings and capabilities
    • Vendor market shares
    • Challenges and success factors.

  • BPO Opportunities in Insurance Sector - 2010

    January 2010 | market analysis by John Willmott

    The "BPO Opportunities in Insurance Sector - 2010" market analysis consists of 91 pages.

    The market analysis is based on interviews with life and property & casualty insurance executives in the U.S., Europe, and Asia Pacific and covers:

    • Key business issues and initiatives for 2010 within life and property & casualty insurers
    • Shared services issues, initiatives, and insurers' SSC outsourcing intentions
    • BPO purchasing intentions in 2010 within the insurance sector by service type
    • Impact of the economic slowdown on insurance companies' approaches to BPO, including attitudes towards use of offshore services and pre-standardized BPO services.

Featured vendor assessment

  • Liberata - Life & Pensions BPO: June 2008

    June 2008 | Vendor Analysis by Charles Juniper

    This profile of Liberata's life & pensions BPO capability consists of 7 pages.

    Liberata Financial Services continues to pursue L&P BPO opportunities within the U.K. market, for example the Sun Life Friends of Canada renewal, awarded to Diligenta.

    Whilst this is a market that is likely to see continuing growth, Liberata Financial Services faces a number of challenges.....

Featured Healthcare & Insurance Sourcing Developments

Maintain an awareness of the impact of key developments in healthcare and insurance process outsourcing through enhanced analysis of high impact events such as contract announcements, new service launches and key vendor financial announcements.

Charles can assist you with queries related to healthcare and insurance processes and in particular in supporting queries relating to the content shown within this program.

To obtain advice from Charles:

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Healthcare & Insurance Contracts Database

Track the patterns of healthcare & insurance process outsourcing service adoption by monitoring contract awards by your peers. Identify who are the successful healthcare & insurance process outsourcing vendors now. Updated monthly - last update March 3, 2010.

In order to download the Contract Database you need to be a client for this program. Please login or contact NelsonHall about this program.

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