Payroll Outsourcing

Insightful Analysis to Drive Your Payroll Outsourcing Strategy. NelsonHall's Payroll Outsourcing Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of all or part of their payroll function.

Latest Payroll Market Analysis

  • HR Outsourcing Confidence Index: December 2011

    December 2011 | Market Analysis by Amy Gurchensky

    NelsonHall's "HR Outsourcing Confidence Index" is a quarterly Index reflecting changes in business confidence within the HR outsourcing community.

    The HRO Confidence Index indicates:

    • Overall changes in confidence within the HR Outsourcing industry
    • HR outsourcing revenue and pipeline growth by quarter
    • Revenue growth expectations for the coming year
    • Factors that are influencing change in HR outsourcing demand
    • Contract characteristics showing high acceptance
  • Targeting Payroll Outsourcing

    November 2011 | Market Analysis by Gary Bragar

    NelsonHall's "Targeting Payroll Outsourcing" global market analysis consists of 90 slides.

    The report positions the leading payroll outsourcing vendors according to four critical success factors in the payroll outsourcing market, and covers:

    • Changing shape of payroll outsourcing services
    • Market size & growth (globally, by region, and country)
    • Customer requirements
    • Vendor market shares
    • Vendor offerings and delivery
    • Technology and partners
    • Vendor challenges and success factors.
  • HR Outsourcing Confidence Index: October 2011

    October 2011 | Market Analysis by Amy Gurchensky

    NelsonHall's "HR Outsourcing Confidence Index" is a quarterly Index reflecting changes in business confidence within the HR outsourcing community.

    The HRO Confidence Index indicates:

    • Overall changes in confidence within the HR Outsourcing industry
    • HR outsourcing revenue and pipeline growth by quarter
    • Revenue growth expectations for the coming year
    • Factors that are influencing change in HR outsourcing demand
    • Contract characteristics showing high acceptance.
  • HR Outsourcing Confidence Index: June 2011

    June 2011 | Market Analysis by Amy Gurchensky

    NelsonHall's "HR Outsourcing Confidence Index" is a quarterly Index reflecting changes in business confidence within the HR outsourcing community.

    The HRO Confidence Index indicates:

    • Overall changes in confidence within the HR Outsourcing industry
    • HR outsourcing revenue and pipeline growth by quarter
    • Revenue growth expectations for the coming year
    • Factors that are influencing change in HR outsourcing demand
    • Contract characteristics showing high acceptance.
  • HR Outsourcing Confidence Index: March 2011

    February 2011 | Market Analysis by Amy Gurchensky

    NelsonHall's "HR Outsourcing Confidence Index" is a quarterly Index reflecting changes in business confidence within the HR outsourcing community.

    The HRO Confidence Index indicates:

    • Overall changes in confidence within the HR Outsourcing industry
    • HR outsourcing revenue and pipeline growth by quarter
    • Revenue growth expectations for the coming year
    • Factors that are influencing change in HR outsourcing demand
    • Contract characteristics showing high acceptance.

Payroll Vendor Assessments

NelsonHall produces detailed assessments of payroll outsourcing services vendors, to assist buyers in understanding supply-side capabilities, and to help the vendors themselves understand the positioning and strengths of their potential bid partners

  • Talent2 - Payroll Services

    December 2011 | Vendor Analysis by Gary Bragar

    Analyzes Talent2's offerings and capabilities in payroll services

  • HR Access - Payroll Services

    November 2011 | Vendor Analysis by Gary Bragar

    Analyzes HR Access' offerings and capabilities in payroll services.

    HR Access was founded in 1973 by an independent HR and payroll software developer in Paris, France. After being acquired by IBM, in October 2003, Fidelity Investments bought HR Access.

  • CGI - Payroll Services

    November 2011 | Vendor Analysis by Gary Bragar

    Analyzes CGI's offerings and capabilities in payroll services.

  • HP Enterprise Services - Payroll Services

    September 2011 | Vendor Analysis by Gary Bragar

    Analyzes HP Enterprise Services's offerings and capabilities in payroll services.

  • Infosys - Payroll Services

    August 2011 | Vendor Analysis by Gary Bragar

    Analyzes Infosys's payroll services offerings and capabilities

  • TCS - Payroll Services

    August 2011 | Vendor Analysis by Gary Bragar

    Analyzes TCS's offerings and capabilities in payroll services

  • Infosys - Payroll BPO

    May 2010 | Vendor Analysis by Gary Bragar

    Infosys began delivering HR Outsourcing (HRO) services in 2005 and established an HR BPO unit in 2006.

    More recently, Infosys has been developing a platform-based BPO offering, which it launched in November 2009 with three foundation clients in Australia, New Zealand and the United States, including a large retail client in the United States.

    The new platform offering is based on Oracle's PeopleSoft Enterprise Capital Management Suite.

  • Capita - Payroll Services

    April 2010 | Vendor Analysis by Gary Bragar

    Capita's payroll clients are typically organizations for whom Capita is implementing shared service centers either as part of a wider multi-process BPO contract, as in the case of Capita's local government clients, or specifically focused on HR services, as in the case of the BBC and commercial sector organizations,

  • TCS - Payroll Services

    April 2010 | Vendor Analysis by Gary Bragar

    Tata Consultancy Services (TCS) offers SAP-based payroll services, with payroll data hosted in-country, while the majority of services are delivered offshore from India.

  • HP - Payroll Outsourcing

    March 2010 | Vendor Analysis by Gary Bragar

    HP, through its acquisition of Triaton, has a major payroll services presence in Germany, where it targets mid-market clients with 1,500-5,000 employees.



Gary leads NelsonHall's payroll outsourcing research providing expert opinion and insight relating to payroll outsourcing. To obtain Gary's advice:

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