Recruitment Process Outsourcing

Insightful Analysis to Drive Your RPO Strategy. NelsonHall's RPO Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of all or part of their recruitment function.

Latest RPO Market Analysis

  • HR Outsourcing Confidence Index: June 2010

    June 2010 | Market Analysis by Gary Bragar

    NelsonHall's "HR Outsourcing Confidence Index" is a quarterly Index reflecting changes in business confidence within the HR outsourcing community.

    The HRO Confidence Index indicates:

    • Overall changes in confidence within the HR Outsourcing industry
    • HR outsourcing revenue and pipeline growth by quarter
    • Revenue growth expectations for the coming year
    • Factors that are influencing change in HR outsourcing demand
    • Contract characteristics showing high acceptance.

  • HR Outsourcing Confidence Index: April 2010

    April 2010 | Market Analysis by Gary Bragar

    NelsonHall's "HR Outsourcing Confidence Index" is a quarterly Index reflecting changes in business confidence within the HR outsourcing community.

    The HRO Confidence Index indicates:

    • Overall changes in confidence within the HR Outsourcing industry
    • HR outsourcing revenue and pipeline growth by quarter
    • Revenue growth expectations for the coming year
    • Factors that are influencing change in HR outsourcing demand
    • Contract characteristics showing high acceptance.

  • HR Outsourcing Confidence Index - January 2010

    January 2010 | Market Analysis by Gary Bragar

    NelsonHall's "HR Outsourcing Confidence Index" is a quarterly Index reflecting changes in business confidence within the HR outsourcing community.

    The HRO Confidence Index indicates:

    • Overall changes in confidence within the HR Outsourcing industry
    • HR outsourcing revenue and pipeline growth by quarter
    • Revenue growth expectations for the coming year
    • Factors that are influencing change in HR outsourcing demand
    • Contract characteristics showing high acceptance.

  • RPO - Is Now the Time?

    August 2009 | Market Analysis by Gary Bragar

    Contains the slides from the presentation done in partnership with Outsourcing Institute.

  • HRO Analytics: Utilizing Analytics to Improve Outsourcing Experiences

    August 2009 | Market Analysis by Helen Neale

    This market analysis of the use of analytics within HR outsourcing consists of 56 pages.

    Anaytics is increasingly important in supporting organizations in addressing issues within employee selection, development and retention. The report "HRO Analytics: Utilizing Analytics to Improve Outsourcing Experiences" ifdentifies the current application of analytics within HR outsourcing and covers:

    • Changing shape of HRO analytics
    • Customer requirements
    • Vendor offerings and targeting
    • Pricing
    • Delivery of HRO analytics
    • Challenges and success factors
    • Example questions potentially addressed through analytics by process area.


RPO Webcast

To replay webcast, please click on the link below:

RPO's Role in Improving Client Brand and Building Global Workforces (replay)

RPO Vendor Assessments

NelsonHall produces detailed assessments of recruitment process outsourcing services vendors, to assist buyers in understanding supply-side capabilities, and to help the vendors themselves understand the positioning and strengths of their potential bid partners

  • Adecco - Recruitment Process Outsourcing

    July 2009 | Vendor Analysis by Gary Bragar

    Analyzes the recruitment process outsourcing offerings and capabilities of Adecco.

  • Alexander Mann Solutions - RPO

    September 2009 | Vendor Analysis by Gary Bragar

    Alexander Mann Solutions (AMS), headquartered in the U.K., began providing recruitment process outsourcing (RPO) in Europe in 1996. Today AMS has c. 1,000 employees delivering RPO to clients in c. 60 countries.

  • Futurestep - Recruitment Process Outsourcing

    October 2009 | Vendor Analysis by Gary Bragar

    Provides an analysis of Futurestep's recruitment process outsourcing offerings and capabilities.

    Futurestep, formed in 1998, serves as Korn/Ferry's International outsourced recruiting subsidiary. In addition to Recruitment Process Outsourcing (RPO), the company also offers project based recruitment, mid-level recruitment, interim professionals and consulting services

  • Hays - Recruitment Process Outsourcing

    December 2009 | Vendor Analysis by Gary Bragar

    Analyzes the recruitment process outsourcing offerings and capabilities of Hays.

  • HRO Analytics Vendor Landscape

    September 2009 | Vendor Analysis by Helen Neale

    NelsonHall's "HRO Analytics Vendor Landscape" analyzes the vendor offerings, positioning, and strengths & weaknesses of the leading vendors offering analytics within their HR outsourcing services.

  • Infosys - Recruitment Process Outsourcing

    August 2009 | Vendor Analysis by Gary Bragar

    Although the Infosys RPO business is only two years old, Infosys is performing c. 23,000 hires per year, including hiring for c. 14,000 Infosys positions.

  • KellyOCG - Recruitment Process Outsourcing

    September 2009 | Vendor Analysis by Gary Bragar

    Analyzes the recruitment process outsourcing offerings and capabilities of KellyOCG.

  • Kenexa - Recruitment Process Outsourcing

    July 2009 | Vendor Analysis by Gary Bragar

    Analyzes the RPO offerings and capabilities of Kenexa.

  • Manpower Business Solutions - Recruitment Process Outsourcing

    November 2009 | Vendor Analysis by Gary Bragar

    Manpower Business Solutions (MBS) is a division of Manpower Inc., which began offering recruitment process outsourcing (RPO) services in 1997 across North America, Europe and Asia Pacific.

    Today MBS offers RPO in more than 20 countries. In March 2008 Manpower expanded its presence in the U.S. through the acquisition of CRI, Inc., a major U.S. provider of RPO. In 2009 MBS will make c. 80,000 placements.

  • PeopleScout - Recruitment Process Outsourcing

    August 2009 | Vendor Analysis by Gary Bragar

    PeopleScout is the recruitment process outsourcing (RPO) operating division of SeatonCorp, a U.S. staffing and recruiting firm that provides RPO, vendor-on-premise staffing and supplier management services for organizations that are heavy users of contingent labor.



Gary leads NelsonHall's RPO research providing expert opinion and insight relating to recruitment process outsourcing. To obtain Gary's advice:

HRO Insight blog

Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily

HR Contracts Database

Track the pattern of HR outsourcing service adoption in your industry by monitoring HR Outsourcing contract awards by your peers. Identify who are the successful vendors in your industry now. Updated monthly - last update August 1, 2010.

In order to download the Contracts Database you need to be a client for this program. Please login or contact NelsonHall about this program.

Find out more

To learn more about NelsonHall's services, please contact one of the following NelsonHall relationship managers: