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Contracts Database

for Application Services

Track the pattern of service adoption by monitoring Application Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Application Services

Insightful Analysis to Drive Your Application Outsourcing Strategy. NelsonHall's Application Outsourcing Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of all or part of their IT activities.

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latest vendor assessments:

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Covered vendor profiles within the Application Services program

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in Application Services:

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NEAT analysis:

Salesforce Services 2024

Published on: April 2, 2024 by Kishore Gorti
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Salesforce services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in Experience Cloud Services, Field Services, Commerce Cloud Services, Marketing Cloud Services, Revenue Cloud Services, MuleSoft Services, and Vlocity Services. Vendors evaluated for this NEAT are: Accenture, Apexon, Capgemini, CGI, Coforge, Cognizant, Deloitte Consulting, EPAM Systems, Grazitti Interactive, IBM, Infosys, LTIMindtree, Mastek, NTT DATA, TCS, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].
request access to NEAT Weighted scores and score breakdown are only available for clients with access. Access is free to the buy-side community, and given upon registration. Please login now or register for NEAT for full access to this functionality
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Latest Application Services Client Perspective

Latest Application Services Market Forecast

NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

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featured blog posts on
Application Services:

  • TCS Takes Systematic Approach to Salesforce Verticalization with Crystallus

    Jul 04, 2023, by Dominique Raviart

      We recently talked with TCS’ Salesforce practice about its verticalization initiatives. Product verticalization has been one of Salesforce’s key strategies (along with Customer 360/cross-selling and geographic expansion) since 2014, when it launched its Industries busine[...]

    read post

  • Cognizant Drives Salesforce Marketing Cloud Specialization with Lev

    Jan 06, 2023, by Dominique Raviart

      We recently talked to Cognizant about its Salesforce Marketing Cloud capabilities. Within the Salesforce portfolio, Marketing Cloud, along with Commerce Cloud, is a high-potential product that will eventually outgrow the more mature Sales and Service Clouds. More than any other Sale[...]

    read post

  • NTT DATA to Acquire Apisero to Double its Salesforce Practice

    Nov 10, 2022, by Dominique Raviart

      We recently talked to NTT DATA about its pending acquisition of Apisero, announced last month. NTT DATA has been through significant changes recently with its merger with NTT Ltd. NTT Ltd. grouped a wide range of network and connectivity services, hardware and related services, data[...]

    read post

  • IBM GBS Expands Salesforce Capabilities in Europe with Waeg

    May 20, 2021, by Dominique Raviart

      IBM recently announced its acquisition of Salesforce Platinum Consulting partner, Waeg. The company, whose name means “wave” in old English, expands IBM’s Salesforce service presence in Europe and is IBM GBS’ second Salesforce services acquisition in 2021, follo[...]

    read post

  • Whishworks Expands from MuleSoft Heritage to Whole Salesforce Service Ecosystem for Coforge

    May 05, 2021, by Dominique Raviart

      Coforge, the former NIIT Technologies, recently briefed NelsonHall about its Salesforce capabilities. In 2019, the company acquired Whishworks, which became the foundation of its Salesforce activities. Whishworks, one of MuleSoft’s top five strategic partners globally, services c[...]

    read post
view all blog posts

latest blog posts on
Application Services:

  • TCS Takes Systematic Approach to Salesforce Verticalization with Crystallus

    Jul 04, 2023, by Dominique Raviart

      We recently talked with TCS’ Salesforce practice about its verticalization initiatives. Product verticalization has been one of Salesforce’s key strategies (along with Customer 360/cross-selling and geographic expansion) since 2014, when it launched its Industries busine[...]

    read post

  • Cognizant Drives Salesforce Marketing Cloud Specialization with Lev

    Jan 06, 2023, by Dominique Raviart

      We recently talked to Cognizant about its Salesforce Marketing Cloud capabilities. Within the Salesforce portfolio, Marketing Cloud, along with Commerce Cloud, is a high-potential product that will eventually outgrow the more mature Sales and Service Clouds. More than any other Sale[...]

    read post

  • NTT DATA to Acquire Apisero to Double its Salesforce Practice

    Nov 10, 2022, by Dominique Raviart

      We recently talked to NTT DATA about its pending acquisition of Apisero, announced last month. NTT DATA has been through significant changes recently with its merger with NTT Ltd. NTT Ltd. grouped a wide range of network and connectivity services, hardware and related services, data[...]

    read post

  • IBM GBS Expands Salesforce Capabilities in Europe with Waeg

    May 20, 2021, by Dominique Raviart

      IBM recently announced its acquisition of Salesforce Platinum Consulting partner, Waeg. The company, whose name means “wave” in old English, expands IBM’s Salesforce service presence in Europe and is IBM GBS’ second Salesforce services acquisition in 2021, follo[...]

    read post

  • Whishworks Expands from MuleSoft Heritage to Whole Salesforce Service Ecosystem for Coforge

    May 05, 2021, by Dominique Raviart

      Coforge, the former NIIT Technologies, recently briefed NelsonHall about its Salesforce capabilities. In 2019, the company acquired Whishworks, which became the foundation of its Salesforce activities. Whishworks, one of MuleSoft’s top five strategic partners globally, services c[...]

    read post
view all blog posts

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