NelsonHall Programs

Explore how NelsonHall's BPO analysts and advisors can provide detailed and independent advice to support BPO sourcing strategy and engagements within your organization. Use our subject matter experts for evidence-based analysis of key market developments and BPO sourcing best practice advice.

NelsonHall Programs

  • BPO Market Development

    The BPO Market Development program provides an overview of BPO industry developments and the issues and requirements of service buyers. It provides timely identification of changes in market opportunity and service delivery mechanisms.

  • HR Outsourcing

    NelsonHall's HR Outsourcing Program provides expert support and advice to organizations considering, or actively engaged in, the outsourcing of all or part of their HR function.

  • F&A Outsourcing

    NelsonHall's F&A Outsourcing Program provides expert support and advice to organizations considering, or actively engaged in, the outsourcing of all or part of their finance and accounting function.

  • Procurement Outsourcing

    NelsonHall's Procurement Outsourcing Program provides expert support and advice to organizations considering, or actively engaged in, the outsourcing of all or part of their procurement function. The program also supports organizations engaged in document management outsourcing.

  • Document Management

    NelsonHall's Document Management Program provides expert support and advice to organizations considering, or actively engaged in, the outsourcing of all or part of their inbound or outbound document management function, including document capture, print-and-mail, and print management activities. The program also supports organizations engaged in document management outsourcing.

  • Customer Management Services

    NelsonHall's Customer Management Services Program is designed for organizations considering, or actively engaged in, the outsourcing or relocation of all or part of their customer management or contact center function.

  • Banking Sourcing

    NelsonHall's Banking Sourcing Program is designed for organizations considering, or actively engaged in, the outsourcing of banking industry-specific processes such as payments, loans, or securities processing.

  • Insurance Sourcing

    NelsonHall's Insurance Sourcing Program is designed for organizations considering, or actively engaged in, the outsourcing of insurance industry-specific processes such as policy servicing, and claims and new business processing.

  • IT Outsourcing

    NelsonHall's IT Outsourcing Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of elements of their IT operations or systems development and support functions.

  • Sourcing Best Practice

  • Key Vendor Assessments

    NelsonHall's Vendor Assessment Service is dedicated to providing the most in-depth and insightful analysis of the world's leading IT service vendors to enable our clients to identify shortlists based on detailed evidence of vendor capability.

  • Tracking Service

    NelsonHall's Tracking Service is a news and article search facility that enables our clients to keep abreast of key industry developments that impact their sourcing decisions.

  • Industry Insight

    NelsonHall's Industry Insight newsletter is published weekly and complements NelsonHall's subscription services by providing commentary and insight on key industry developments which impact your sourcing decisions.

for Service Buyers

NelsonHall helps service buyers to get beyond the industry hype and develop robust, evidence-based sourcing strategies and engagements. Discover how NelsonHall can help Service Buyers to:

for Service Providers

NelsonHall helps service providers achieve increased bid success by ensuring that key bid and market development decisions are based on market reality not industry hype. Discover how NelsonHall can help Service Providers:

Find out more

To learn more about NelsonHall's services, please contact one of the following NelsonHall relationship managers: