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Industry Insight Database
NelsonHall's Industry Insight Database is a news and interpretation search facility that enables our clients to keep abreast of key industry developments that impact their sourcing and RFP decisions.
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Key Vendor Assessments
NelsonHall's Vendor Assessment Service is dedicated to providing the most in-depth and insightful analysis of the world's leading IT service vendors to enable our clients to identify shortlists based on detailed evidence of vendor capability.
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IT Outsourcing
NelsonHall's IT Outsourcing Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of elements of their IT operations or systems development and support functions.
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BPO Market Development
The BPO Market Development program provides an overview of BPO industry developments and the issues and requirements of service buyers. It provides timely identification of changes in market opportunity and service delivery mechanisms.
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Customer Management Services
NelsonHall's Customer Management Services Program is designed for organizations considering, or actively engaged in, the outsourcing or relocation of all or part of their customer management or contact center function.
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Banking Sourcing
NelsonHall's Banking Sourcing Program is designed for organizations considering, or actively engaged in, the outsourcing of banking industry-specific processes such as payments, loans, or securities processing.
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Healthcare & Insurance Sourcing
NelsonHall's Healthcare & Insurance Sourcing Program is designed for organizations considering, or actively engaged in, the outsourcing of healthcare or insurance industry-specific processes such as policy servicing, and claims and new business processing.
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HR Outsourcing
NelsonHall's HR Outsourcing Program provides expert support and advice to organizations considering, or actively engaged in, the outsourcing of all or part of their HR function.
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Recruitment Process Outsourcing
NelsonHall's Recruitment Process Outsourcing Program provides expert support and advice to organizations considering, or actively engaged in, the outsourcing of all or part of their recruitment function.
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F&A Outsourcing
NelsonHall's F&A Outsourcing Program provides expert support and advice to organizations considering, or actively engaged in, the outsourcing of all or part of their finance and accounting function.
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Procurement Outsourcing
NelsonHall's Procurement Outsourcing Program provides expert support and advice to organizations considering, or actively engaged in, the outsourcing of all or part of their procurement function. The program also supports organizations engaged in document management outsourcing.
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Document Management
NelsonHall's Document Management Program provides expert support and advice to organizations considering, or actively engaged in, the outsourcing of all or part of their inbound or outbound document management function, including document capture, print-and-mail, and print management activities. The program also supports organizations engaged in document management outsourcing.
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Sourcing Best Practice
The sourcing best practice program assists organizations in developing best practice across the sourcing lifecycle including sourcing strategy, business case development, governance and vendor management.
NelsonHall helps service buyers to get beyond the industry hype and develop robust, evidence-based sourcing strategies and engagements. Discover how NelsonHall can help Service Buyers to:
NelsonHall helps service providers achieve increased bid success by ensuring that key bid and market development decisions are based on market reality not industry hype. Discover how NelsonHall can help Service Providers:
Find out more
To learn more about NelsonHall's services, please contact one of the following NelsonHall relationship managers:
- Buy-Side Inquiries
Paul Connolly at paul.connolly@nelson-hall.com - Vendor Inquiries
Rob Hughes at rob.hughes@nelson-hall.com

