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John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

WNS- F&A Transformation

Vendor Analysis

by John Willmott

published on Jul 21, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes WNS'  offerings and capabilities in F&A BPS and transformation.

Who is this Report for:

NelsonHall's F&A transformation profile on WNS is a comprehensive assessment of WNS’s F&A BPS and transformation offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of F&A BPS and transformation services and identifying vendor suitability for finance & accounting related RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the business services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of WNS’s F&A BPS and transformation offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including key partnerships and the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes WNSs offerings and capabilities in F&A BPS and transformation.

WNS is one of the consistent market leaders in providing F&A BPS, and more recently F&A operations transformation, to the mid-market. The company was one of the first to stress the vertical nuances of finance & accounting and include its F&A delivery personnel within a vertical, rather than horizontal, practice.

In recent years, the company has turned its attention to business transformation, developing WNS TRAC to introduce greater levels of technology and automation into business processes and specifically WNS CFO TRAC to address the need for finance transformation.

WNS is looking to extend the upstream/downstream integration within each of the traditional F&A outsourcing service lines, moving from procure-to-pay to source-to-pay, from order-to-cash to quote-to-sustain, and from record-to-report to record-to-analyze

WNS offers the following capabilities in support of finance transformation:

  • Outperforming CFO Framework, providing transformation frameworks & models, and repositories & compendiums
  • Financial Intelligence in a Box, including analytics powered by AI/ML/NLP and "New Age Advanced Analytics". The former covers risk & audit analytics, working capital analytics, T&E analytics, duplicates analysis, and text analytics and the latter covers journal entry analytics, reconciliation analytics, phonetic duplicates, and forecasting
  • Digital Automation, covering access to WNS's digital ecosystem and hyper automation capability.

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