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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

Happiest Minds- Digital Bank Transformation

Vendor Analysis

by Andy Efstathiou

published on Oct 07, 2019

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Report Overview:

This NelsonHall assessment analyzes Happiest Minds' offerings and capabilities in Digital Bank Transformation. 

Who is this Report for:

NelsonHall’s Digital Banking Services Vendor Assessment for Happiest Minds is a comprehensive assessment of Happiest Minds’s Digital Banking Services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for Digital Banking Services RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Digital Banking services offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Happiest Minds was launched in 2011 and funded by a group of investors including JP Morgan. In 2012, Happiest Minds began its first digital bank engagement with a global bank headquartered in continental Europe. The engagement had Happiest Minds engineers and the bank’s engineers’ partner to rewrite legacy core banking applications as modular digital applications useable in the cloud.

Fintech engagements started in 2013 in building a cloud native lending suite to construct a marketplace in the salesforce business model. From then on Happiest Minds has been working on digital transformation in the financial services space by helping digital banks and fintech companies.

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