DEBUG: PAGE=domain, TITLE=Digital Experience Services,ID=1591,TEMPLATE=subprogram
toggle expanded view
programcode = CXSDMS
programid = 323
database = f
alerts = t
neat = t
vendors = t
forecasting = f
confidence = f
definitions = f

Search within: Digital Experience Services:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = f has Confidence = f -- IGNORED

transcosmos - CX Services in Telecom and Media

Vendor Analysis

by Ivan Kotzev

published on Mar 24, 2020

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall vendor assessment analyzes transcosmos offerings and capabilities in CX Services in Telecom and Media.

Who is this Report for:

NelsonHall’s CX Services in Telecom and Media profile on transcosmos is a comprehensive assessment of transcosmos’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of CX services and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the CX Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of transcosmos’ CX services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

 

Key Findings & Highlights:

transcosmos positions as a front (DEC) to corporate back-office (Digital BPO) service provider offering CX services, marketing, back-office activities, process transformation, and integrating automation and analytics. Under DEC, transcosmos partners with external technology and domain suppliers to develop CX and marketing innovation.

Login to get full access:

close