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Infosys - Procurement Transformation

Vendor Analysis

by Vaibhav Wardhan

published on Oct 03, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Procurement Transformation.

Who is this Report for:

NelsonHall’s procurement transformation profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of procurement transformation services and identifying vendor suitability for procurement services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the F&A and Supply Chain services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys’ procurement offerings and capabilities and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the delivery locations.

Key Findings & Highlights:

Infosys is a multinational IT service, consulting, and business process management service provider with FY 2023 (the year ending 31 March 2023) global revenue of $17.8bn. Headquartered in Bengaluru, India, the company has ~314k employees globally.

With ~3,600 procurement FTEs and ~225+ clients across the globe, Infosys offers end-to-end source-to-pay capabilities across consulting, S2P operations, and technology. These services are integrated as ‘One Infosys’ and provide a single touchpoint across varying client requirements.

In 2012, Infosys acquired Portland Group, a niche consulting company based in Australia. Infosys Portland is now the consulting arm of Infosys procurement services and delivers consulting and strategic work.

In 2018, Infosys formed a JV with Hitachi, Panasonic, and Pasona in Japan. It acquired an 81 percent stake in Hitachi Procurement Service Co. to start a new venture, HIPUS Co. Ltd. HIPUS is positioned to provide consolidation and consortium buying services while delivering savings. Infosys BPM has partnered with major aggregators and consolidators like HH Global and BulkMRO to expand HIPUS-led consortium buying model to US and European markets.

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