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Capgemini - Healthcare Payer BPS 2021

Vendor Analysis

by NelsonHall Analyst

published on Jun 23, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in healthcare payer BPS managing effectiveness services.

Who is this Report for:

NelsonHall’s healthcare payer BPS managing effectiveness profile on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and healthcare payer BPS effectiveness services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the healthcare payer BPS sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Capgemini’s healthcare payer BPS managing effectiveness services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery locations. 

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Capgemini’s offerings and capabilities in healthcare payer BPS managing effectiveness services.

Capgemini supports healthcare payer BPS effectiveness services through digital consulting and BPO services in plan design, enrollment and eligibility, billing and collections, claims administration, member and provider administration, and care management. Capgemini increases its focus on automation and AI in 2021. Solution design will aim to bring touchless processing in enrollments and claims and AI to reduce care costs while increasing access to care and improving member satisfaction

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