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Firstsource - Healthcare Payer BPS
May 29, 2019 | Vendor Analysis by Sven Lohse
Firstsource has served commercial sector payers in the U.S. for approximately a decade and began its work in this segment with document processing and with claims processing. Firstsource counts as clients 5 of the top 10 health insurance carriers and many smaller payers. [...] - view this reportdownload abstract
Genpact - Healthcare Payer BPS
May 29, 2019 | Vendor Analysis by Sven Lohse
Genpact is a public, global BPS company headquartered in New York City, NY. The company generated approximately $3.0bn in fiscal year 2018. The company serves payers, providers, and life sciences organizations. Genpact serves approximately two dozen payers in front-, middle-, and back-office functions. Clients include five of the top 10 commercial [...] - view this reportdownload abstract
Sutherland - Healthcare Payer BPS
May 29, 2019 | Vendor Analysis by Sven Lohse
Sutherland Global Services is a private, global BPS company headquartered in Rochester, NY. NelsonHall estimates that the company generated approximately $1.3bn in calendar year 2018. The company’s government and healthcare vertical clients generate approximately 15% of total company revenue. Within the healthcare vertical Sutherland serves p [...] - view this reportdownload abstract
TCS - Healthcare Payer BPS
May 29, 2019 | Vendor Analysis by Sven Lohse
Tata Consultancy Services (TCS) is a public, global IT and BPS company headquartered in Mumbai, India. The company generated approximately $20.9bn in fiscal year 2019 (ending March 31). Approximately 13% of total revenue is generated from BPS contracts. The company serves payers, providers and life sciences organizations. TCS serves six of the top [...] - view this reportdownload abstract
Conduent - Healthcare Payer BPS
May 22, 2019 | Vendor Analysis by Sven Lohse
In January 2017 Xerox spun off its Business Services unit to create Conduent. This included Conduent's healthcare payer BPS business. Conduent continues to serve healthcare payer and provider clients, including government Medicaid agencies and commercial health plans. [...] - view this reportdownload abstract
Cotiviti - Healthcare Payer BPS
May 17, 2019 | Vendor Analysis by Sven Lohse
In August 2018, the Waltham, MA-based Verscend Technologies company acquired Atlanta, GA-headquartered Cotiviti Holdings. In the future, the combined entity will operate under the Cotiviti name. [...] - view this reportdownload abstract
CGI - Healthcare Payer BPS
May 16, 2019 | Vendor Analysis by Sven Lohse
CGI is a public, global IT and BPM company headquartered in Montreal, Canada. The company generated approximately $8.6bn ($11.5bn Canadian) in fiscal year 2018 (ending December 2018). [...] - view this reportdownload abstract
Accenture - Healthcare Payer BPS
Mar 04, 2019 | Vendor Analysis by Sven Lohse
Branded "Accenture Intelligent Operations", Accenture offers payer (and provider) customers BPS services. Healthcare payer BPS capabilities lie within Accenture's Health and Public Services business unit. [...] - view this reportdownload abstract
Infosys - Healthcare Payer BPS
Mar 04, 2019 | Vendor Analysis by Sven Lohse
For healthcare payer BPS, Infosys is almost entirely focused on serving commercial health plans in the U.S. NelsonHall estimates that Infosys serves at least seven commercial health plans. NelsonHall estimates that Infosys healthcare BPS clients (payer and provider) generate less than 5% of Infosys revenue from service lines cross IT and BPS. In [...] - view this reportdownload abstract
NTT Data - Healthcare Payer BPS
Mar 04, 2019 | Vendor Analysis by Sven Lohse
NTT DATA’s corporate restructuring does not appear to be disruptive to its health plan BPS business, which is operating with independence and with confidence. Since 2015, when it acquired Dell Services’ 47 health plan clients, NTT DATA has increased the number of health plan clients by 15 accounts (approximately half are BPS clien [...]