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NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services

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TCS - Multi-Process HR Transformation Services

Vendor Analysis

by Elizabeth Rennie

published on Mar 25, 2024

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Report Overview:

This NelsonHall assessment analyzes TCS' offerings and capabilities in Multi-Process HR Transformation services

Who is this Report for:

NelsonHall’s Multi-Process HR Transformation Services profile on Tata Consultancy Services is a comprehensive assessment of Tata Consultancy Services' offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Multi-Process HR Transformation services and identifying vendor suitability for Multi-Process HR Transformation Services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Multi-Process HR Transformation sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Tata Consultancy Services’ Multi-Process HR Transformation Services offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, opportunities, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery centers.

Key Findings & Highlights:

Tata Consultancy Services (TCS) is an IT services, consulting, and business solutions organization with ~55 years’ experience. Its services are consulting-led and cognitive-powered and are delivered through a location-independent agile delivery model. TCS is part of the Tata group and has ~614k consultants across 55 countries. The company generated consolidated revenues of US $27.9bn in the fiscal year that ended in March 31, 2023.

Its Enterprise Cognitive Business Operations (ECBO) division includes BPS and infrastructure services. This unit focuses on HR multi-process transformation services business and other BPO services such as F&A, SCM/Procurement, CXM, and domain BPS. TCS developed its HR transformational services by building its consult-to-operate approach and a transformation maturity journey mapping offering.

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