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Genpact P&C Insurance BPO

Vendor Analysis

by NelsonHall Analyst

published on Oct 07, 2013

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Report Overview:

This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in the P&C insurance sector.

Genpact is one of a number of P&C insurance companies analyzed in this comprehensive industry analysis.

Who is this Report for:

NelsonHall's P&C Insurance BPO profile on Genpact is a comprehensive assessment of Genpact's offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of P&C insurance BPO services and identifying vendor suitability for P&C insurance BPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector

Scope of this Report:

The report provides a comprehensive and objective analysis of Genpact's P&C insurance BPO offerings and capabilities, and market and financial strengths, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.

Key Findings & Highlights:

Many of Genpact's early P&C BPO engagements were won off the back of being a GE captive; this also allowed Genpact to provide high-end services from an early stage, including:

  • Actuarial: pricing, reserving, data modeling and capital modeling
  • Portfolio analytics: including CAT modeling.

Genpact now delivers P&C BPO services to around 13 clients, most of which are U.S. based.

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