What you get from NelsonHall
Vision
NelsonHall's vision is to combine analyst and advisory services to provide a service that is unique in offering:
- Unrivalled domain expertise, based on
- Evidence-based insight, supported by
- Accessible analysts and advisors, who work in partnership with our clients.
Process Scope
NelsonHall's services are available to service buyers for a one-off fee which gives you access to all our domain expertise.
Our domain coverage, provides in-depth support for each of the following areas:
- Vendor assessments and tracking
- IT Outsourcing
- BPO Market Development
- Customer management services
- Banking processes
- Insurance processes
- HR Outsourcing
- F&A Outsourcing
- Procurement outsourcing
- Document management
- Sourcing best practice.
Within each of these areas we go further still, providing in-depth analyses by process and sub-process.
In addition our advisors within NelsonHall Advisory Services are available to complement these services on your site with specialist expertise in the development of sourcing strategies and sourcing business cases.
Program content
Within each program, NelsonHall provides:
- Unmetered analyst access, for advice and recommendations
- Vendor Tracking, monitoring supplier and industry developments related to the domain
- Vendor assessments, providing detailed analyses of the leading vendors within each of the process areas covered
- Contract details, identifying those organizations which have outsourced and to whom
- Market analyses, covering the the process area both from an end-to-end perspective, e.g. multi-process HR outsourcing, and by sub-process e.g. benefits administration, learning BPO, or recruitment process outsourcing
- Case studies, providing details of the specific experience of organizations that have undertaken BPO within this domain and evaluating the benefits that they achieved from use of business process outsourcing
In addition our advisors are available to answer questions on sourcing process best practice within areas such as sourcing strategy and sourcing business case development.
