What you get from NelsonHall
Vision
NelsonHall's vision is to combine analyst and advisory services to provide a service that is unique in offering:
- Unrivalled domain expertise, based on
- Evidence-based insight, supported by
- Accessible analysts and advisors, who work in partnership with our clients.
Process Scope
NelsonHall's services are available to service buyers for a one-off fee which gives you access to all our domain expertise.
Our domain coverage, provides in-depth support for each of the following areas:
- BPO Market Development
- HR Outsourcing
- F&A Outsourcing
- Procurement outsourcing
- Customer management services
- Banking
- Insurance
- IT Outsourcing
Within each of these areas we go further still, providing in-depth analyses by process and sub-process.
In addition our advisors within NelsonHall Advisory Services are available to complement these services on your site with specialist expertise in the development of sourcing strategies and sourcing business cases.
Program content
Within each of program, NelsonHall provides:
- Market analyses, covering the the process area both from an end-to-end perspective, e.g. multi-process HR outsourcing, and by sub-process e.g. benefits administration, learning BPO, or recruitment process outsourcing
- Vendor assessments, providing detailed analyses of the leading vendors within each of the process areas covered by the market analyses
- Case studies, providing details of the specific experience of organizations that have undertaken BPO within this domain and evaluating the benefits that they achieved from use of business process outsourcing
- Contract details, identifying those organizations which have outsourced and to whom
- Tracking Service, an alerting service that identifies industry developments related to the domain
- Unmetered analyst access, for advice and recommendations.
In addition our advisors are available to answer questions on sourcing process best practice within areas such as sourcing strategy and sourcing business case development.
